Sim Failure

[Smug Boy]

I started getting the SIM Failure Message 3 days ago. I removed and reseated the SIM and am still receiving the message. I called Sprint and they transferred me to their international division. The person on the other end of the phone that I ended up with didn't have a clue as she was clearly reading from a script. I asked her if she could just send me another SIM and she told me that she couldn't and that I would have to go to a Sprint store and have them examine the phone. She didn't mention that I could go to an Apple store also.

Is replacing the SIM the normal course of action here? In 12 years I have never had a phone do this.

Any thoughts?

 

[Qman89]

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Um sprint dosent use sim cards they are CDMA

 

[verwon]

They have a sim in it, because it's a world phone.

OP try just taking it out.

 

[DELTAsnake]

I got the SIM failure message after upgrading from the 4 to the 4S. I just got a replacement SIM from my carriers store and it fixed everything SIM related.

 

[daviddth]

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They do fail. My son got a new sim for his iPhone 4S and it lasted a whole hour before failing. Replaced it and it has been perfect since.

My wife has has 2 replaced and I have only replaced mine due to the sim size change last year when I bought the iPhone 4.

 

[verwon]

The Sprint phone doesn't require the sim to operate, though, since it's CDMA. The sim is only in there to enable international roaming.

 

[dave006]

I started getting the SIM Failure Message 3 days ago. I removed and reseated the SIM and am still receiving the message. ... Is replacing the SIM the normal course of action here? In 12 years I have never had a phone do this.

Any thoughts?

Get the Micro-SIM replaced to see if the error goes away. While you don't need a Micro-SIM for Sprint access in the USA, you should not be be seeing this error.

If a replacement Micro-SIM shows the same error then you should consider taking your iPhone 4S to Apple and have it checked. The SIM Failure message could be the Micro-SIM or the iPhone. Don't ignore it if the problem continues after you get a replacement Micro-SIM, this would be an indication that the iPhone has an issue.

Dave