Sim Free iPhone 6S Plus is not reading Sim Card

Random87

macrumors member
Original poster
Aug 5, 2013
41
7
I just got my iPhone 6S Plus, Sim Free 64 GB, today and when I put in my Metro PCS Sim Card, it said No Service in the status bar. This same sim card has worked flawlessly on my iPhone 5 for the past few years but my 6S Plus is not reading it. I restored the phone from my iPhone 5 backup.

Any suggestions? I don't want to exchange it because it has a very good screen and I am hesitant to set it up as New because I'll lose all my Candy Crush progress but if I have to, then I will.
 

Eileen89

macrumors 65816
Aug 12, 2014
1,146
327
I just got my 128GB Sim Free 6S Plus today. All I did is pop my AT&T Sim in with the phone off. When I powered it on and went through the activation process, it displayed AT&T LTE. It works fine with my T-Mobile Sim too. You can try putting it into Airplane mode and see if that helps. Also, make sure your SIM card is properly seated in the Sim Tray or it won't recognize that it's in.
 

mcmanus7

macrumors 6502a
Oct 30, 2008
678
76
Are you positive you purchased a unlocked phone?

You should be able to just pop in any SIM card.

I've used mine fine with 3 different sims
 

chestvrg

macrumors 65816
Dec 13, 2010
1,157
71
That is so strange. I would take it back to the Apple Store and see if they can exchange it for another SIM free model. Which model do you have? The A1633?
 

duaneu

macrumors 6502a
Jun 19, 2010
673
194
Bellevue, WA
Your SIM card is pretty old - there could be some incompatibility with the new phone. Maybe try getting a new card from your carrier.
 

chestvrg

macrumors 65816
Dec 13, 2010
1,157
71
Yes mine worked fine as well. I was able to swap my Tmobile SIM inside the Apple Store the day I got mine. Immediately activated. This must be either a defective unit, a bad SIM, or they gave the OP a locked phone.
 

Pillar

macrumors 6502
May 25, 2010
443
15
CA.
I'm almost certain with Metro you can't swap SIM cards and it automatically works. I've heard you have to take it to a Metro store and have them activate the phone on your account
 
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Random87

macrumors member
Original poster
Aug 5, 2013
41
7
I'm almost certain with Metro you can't swap SIM cards and it automatically works. I've heard you have to take it to a Metro store and have them activate the phone on your account
Sounds about right from what I was able to find online. I have to get a new SIM card so I'm going to my metro pcs store today after work to get a new sim. Hopefully this fixes the problem because I won't be able to go to an Apple Retail Store until Saturday.
 

mcmanus7

macrumors 6502a
Oct 30, 2008
678
76
Sounds about right from what I was able to find online. I have to get a new SIM card so I'm going to my metro pcs store today after work to get a new sim. Hopefully this fixes the problem because I won't be able to go to an Apple Retail Store until Saturday.
Odd must be the carrier I know that the sim from my iPhone 5 (over 3 years old now) still works flawless in my 6S.
 

chestvrg

macrumors 65816
Dec 13, 2010
1,157
71
Wow Pillar you just reminded of something. Like about year ago I passed down a used Nexus 5 to my mother. She has metro and I had Tmobile. The Nexus 5 as you know is an unlocked device rift off the box. So when I attempted to insert her Metro SIM it didn't work. We ended up going to the metro PCS store where they register the Nexus 5'a IMEI and there after her Nexus 5 worked. It must be the same with the OP at this point I'm certain.
 

Random87

macrumors member
Original poster
Aug 5, 2013
41
7
Wow Pillar you just reminded of something. Like about year ago I passed down a used Nexus 5 to my mother. She has metro and I had Tmobile. The Nexus 5 as you know is an unlocked device rift off the box. So when I attempted to insert her Metro SIM it didn't work. We ended up going to the metro PCS store where they register the Nexus 5'a IMEI and there after her Nexus 5 worked. It must be the same with the OP at this point I'm certain.
It was like this. They reassigned my SIM to my 6S Plus with the IMEI number and now it works!