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benyben123

macrumors regular
Original poster
Sep 22, 2013
169
26
Hi.

Here's the short story:

1. Bought an iPhone on Swappa.

2. Arrived like this:
fOWJll9l.jpg


A1522

3. Seller will take iPhone back but what a headache and time wasted.

4. So... is there a way I can solve this? Or is this iPhone locked?

Thank you!
 
Last edited:

EDH667

macrumors 65816
Nov 25, 2009
1,020
256
Northern California
It doesn't appear to be locked but it could be a bad SIM card. Have you tried to remove the SIM and install a SIM from a different provider? Also if you continue with the problem, If the phone is still under warranty take it back to Apple to see if they will replace it.
 

benyben123

macrumors regular
Original poster
Sep 22, 2013
169
26
Oh I had no idea it may be that simple.
Never had this issue before.
I should definitely try a different SIM.
May I ask - how do you realize it is not locked?
Thank you!!!
 

EDH667

macrumors 65816
Nov 25, 2009
1,020
256
Northern California
If the phone was locked, you would have received a different screen that stated "Activate iPhone-This iPhone is currently linked to an Apple ID----".
 

benyben123

macrumors regular
Original poster
Sep 22, 2013
169
26
Thanks again EDH667!

I think perhaps what you mean is associated with an existing iCloud account. But this is different than Carrier-Locked. No?
 

Kyotoma

macrumors 68000
Nov 11, 2010
1,996
46
Carnegie and Ontario
This could be locked to a different carrier than the SIM you are installing. Did this seller advertise as unlocked or on the same network? If so, then that is not the case.
 

lugworm

macrumors 6502
Apr 4, 2011
416
396
UK
I almost bought a used 5s with this problem in the UK.
Seller was adamant it was unlocked, but after trying o2, three, and EE sims with no luck, she put her vodaphone sim in and it worked.

She had already phoned Apple, who confirmed that the phone was unlocked.
I suggested she return it an Apple store for them to check it out, but she just sold it as locked to Vodaphone.
I think this is an old problem, looking at some other forums.
 
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