Resolved Simplest way to set up Remote Desktop

Discussion in 'macOS' started by jackotack, Feb 28, 2013.

  1. jackotack, Feb 28, 2013
    Last edited: Mar 9, 2013

    jackotack macrumors newbie

    Joined:
    Oct 26, 2012
    #1
    I want to control my dad's iMac from over the internet so that I can show him how to use stuff (it's his first Mac).

    here's the catch, I can't go to set it up at his house because he lives several time zones away.

    it seems like I have to do this

    1 - tell dad to turn on Screen Sharing
    2 - ask dad to find his IP
    3 - walk dad through Port Forwarding on his router
    4 - connect from my mac

    is there a way to skip step 3 because that seems like a part where there will be a problem between the keyboard and the chair.
     
  2. Mak47 macrumors 6502a

    Joined:
    Mar 27, 2011
    Location:
    Harrisburg, PA
    #2
    You could try an app like iTeleport or Splashtop. Both are available in the MAS.

    You'll spend $20-$30 bucks, but you can use them on multiple computers. Your dad would just install a client app on his end which is free.

    You can also get iTeleport or Splashtop on an iPad/iPhone instead and watch/control his Mac from there. This may be more useful for you because then you can do the same with your own Mac.

    Neither application is the greatest thing in the world, but they work for the basics. You'll be able to see what he's doing, move the pointer for him and open and close files and apps. Neither requires any particular skill to set up either. I did the same thing for a few inexperienced users I know and it's a huge stress reliever.
     
  3. lunaoso macrumors 65816

    lunaoso

    Joined:
    Sep 22, 2012
    Location:
    Boston, MA
    #3
    Check out Teamviewer. It's what I use to help out family members, and it's very easy to setup and use.
     
  4. jackotack thread starter macrumors newbie

    Joined:
    Oct 26, 2012
  5. -dms- macrumors newbie

    Joined:
    May 21, 2012
    #5
    The one I'm finding very useful is Chrome Remote Desktop which is available in the Chrome Web Store. It's free and allows for remote assistance. It's also by far the fastest free solution I've tried.
     

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