Sims 3 installer wont launch

Discussion in 'Mac and PC Games' started by haythur, Jun 19, 2009.

  1. haythur macrumors newbie

    haythur

    Joined:
    Jun 19, 2009
    Location:
    syd, aust
    #1
    ive searched the forums and didnt find anything similar to my problem already in a thread, so i was just wondering if anyone else had any problems with the sims 3 installer not launching?

    ive got the physical CD which was bought from a game shop and after putting the cd into my mac, the launcher bounces and then crashes. ive tried restarting and relaunching and neither of these work..
    my mac is a macbook 160GB and has the necessary requirements printed on the back of the game so im not sure would could be causing it to not install

    any help would be awesome
     
  2. MaxMichael macrumors member

    Joined:
    May 26, 2009
    Location:
    England
    #2
    Can you find out what version your game is? Or post a System Profiler report so we can look at your specs?
     
  3. chadrob30 macrumors 6502

    chadrob30

    Joined:
    Nov 13, 2007
    Location:
    In front of my Mac.
  4. haythur thread starter macrumors newbie

    haythur

    Joined:
    Jun 19, 2009
    Location:
    syd, aust
    #4
    why would the launcher be blocked by a firewall if its launching straight off the disc?

    im guessing the system profile report you were asking for is this, let me know if its not:

    Hardware Overview:

    Model Name: MacBook
    Model Identifier: MacBook4,1
    Processor Name: Intel Core 2 Duo
    Processor Speed: 2.4 GHz
    Number Of Processors: 1
    Total Number Of Cores: 2
    L2 Cache: 3 MB
    Memory: 2 GB
    Bus Speed: 800 MHz
    Boot ROM Version: MB41.00C1.B00
    SMC Version (system): 1.31f0
     
  5. MaxMichael macrumors member

    Joined:
    May 26, 2009
    Location:
    England
  6. haythur thread starter macrumors newbie

    haythur

    Joined:
    Jun 19, 2009
    Location:
    syd, aust
    #6
    im running OSX 10.5.7

    i used my friends mac, which is the same as mine, this week to play sims 3 which is running OSX 10.5.2 and his works perfectly.
     
  7. Wheeler192 macrumors newbie

    Joined:
    Jul 17, 2009
    #7
    My MacBook is virtually identical to yours (running 10.5.7 as well) and I have the same problem. It's odd that 5.2 would fix the problem since the Sims case specifies 10.5.7

    I would very much appreciate help as well in getting this game to run as I have already dumped a good deal of money into it. If 10.5.2 can fix the problem could someone show me how to downgrade (assuming apple allows that).

    Thanks.
     
  8. haythur thread starter macrumors newbie

    haythur

    Joined:
    Jun 19, 2009
    Location:
    syd, aust
    #8
    i found the answer to my problem.
    my harddisk was hidden, and after searching the sims 3 forums i found that some other people had the exact problem as i had, and were told to do this:

    "We are now aware of a Mac OSX problem reported on Mac forums where user's hard drives somehow become hidden on their computers. This makes it impossible to install The Sims 3 and possibly other application to that hard drive. A solution that has worked is make your hard drive visible again following these steps:

    0. Take any CD's / USB drives / iPods / connected disks out of the machine.

    1. open Terminal (Applications/Utilities/...)

    2. make sure you are using an Administrator account and have the password

    3. type the following:
    ls -lOd /
    (That's lowercase ell, lowercase ess, space, minus, lowercase ell, capital oh, lowercase dee, space, forward slash)

    4. You should get something like this:
    hostname:~ username$ ls -lOd /
    drwxrwxr-t@ 32 root admin hidden 1156 Feb 8 20:35 /
    (note it says "hidden" instead of "-")

    5. To fix this, type:
    sudo chflags nohidden /

    6. Type in your password when prompted.

    You should now be able to install to that hard drive. If you have partitions on your machine, you will need to unhide all the drives using:
    sudo chflags nohidden /Volumes/* "

    I did this on my mac, and now it works perfectly.
     
  9. Wheeler192 macrumors newbie

    Joined:
    Jul 17, 2009
    #9
    Wow, two terminal commands and the installer runs without any problems!

    I happened to be in a tech support call with apple when I read your post so I have passed this information along to them as well.

    Thanks again!
     
  10. Penny Lane macrumors newbie

    Joined:
    Sep 2, 2009
    #10

    This is so frustrating! I'm having the same problem where I'm clicking on The Sims 3 Installer and nothing is happening. I've opened up my Terminal, and have tried typing in that code ("ls -lOd /') but I get this:


    ls: lOd: No such file or directory
    /:
    1.TIF automount
    Applications bin
    Desktop DB cores
    Desktop DF dev
    Developer etc
    Install Flash Player 10 UB mach
    Install Flash Player 10 UB.dmg mach.sym
    Library mach_kernel
    Network private
    Picture 1.png sbin
    System tmp
    User Guides And Information usr
    Users var
    Volumes
    jez-macbeans-computer-2:~ Penny$


    I am using a Mac that has three accounts on it. We are all admins, but I've tried changing it so I am the only admin and that doesn't make a difference. Help! I am so stuck!!
     
  11. writerwoman23 macrumors newbie

    Joined:
    Mar 6, 2010
    #11
    I've been playing the sims 3 on a pc for awhile now, but recently switched over to a macbook pro. I have all the requirements to install sims 3, and have successfully, but when i try to open the game through cider (under MacOS) all i get is this message... I really want to play, but i don't know how to start the game. Help please!


    cider code:


    Last login: Sat Mar 6 13:09:43 on ttys000
    /Applications/The\ Sims\ 3.localized/The\ Sims3.app/Contents/MacOS/cider ; exit;
    angie-dobbinss-macbook:~ angiedobbins$ /Applications/The\ Sims\ 3.localized/The\ Sims3.app/Contents/MacOS/cider ; exit;
    err:reg:Nt_openConfigW could not retrieve the module file name (reason: 'bad module')
    err:reg:Nt_openConfigW could not retrieve the module file name (reason: 'bad module')
    err:reg:Nt_openConfigW could not retrieve the module file name (reason: 'bad module')
    err:wave_audiodevice:audio_device_stereo_channels device 258 failed to get preferred stereo channels (0x77686f3f)
    err:wave_audiodevice:audio_device_channel_volume_writable device 258 failed to get volume writable (0x77686f3f)
    err:wave_audiodevice:audio_device_format failed to get device 258 format inputChannel: 0 (0x77686f3f)
    err:wave_audiodevice:audio_device_format failed to get device 260 format inputChannel: 1 (0x77686f3f)
     
  12. AxelMonkey macrumors regular

    Joined:
    Mar 1, 2010
    Location:
    Somewhere between Heaven and Hell, Oregon
    #12
    Updates

    I dont seem to have a problem installing and playing, but I have had trouble updating. It tells me there are updates so I go to update and it tells me there are no available updates..

    I tried all other places and googled the crap out of this problem and aint getting no where. if someone knows how to fix this please let me know..

    I have also tried these "workarounds" posted on the sims forums and other places.
     
  13. jmulrich macrumors newbie

    Joined:
    Nov 25, 2010
    #13



    i was able to unhide my hard drive !! yay!
    but when i went to try the download again it STILL doesnt work!! :(

    it always freezes at "verifying installer"

    can someone PLEAAASEEE help me?!
     
  14. jmulrich macrumors newbie

    Joined:
    Nov 25, 2010
    #14
    freezing at "verifying installer"

    i tried to unhide my hard drive, and it worked! the only problem is that when i went to install again, it still froze at "verifying installer"!

    ugh someone help me! i just want to play this game! arghhhh :mad:
     

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