iPad mini Single Hairline Crack

Discussion in 'iPad' started by Sora, Jul 22, 2013.

  1. Sora macrumors 6502

    Sora

    Joined:
    Oct 23, 2007
    Location:
    Arlington, VA
    #1
    That was what they wrote as the problem and reason for a free iPad Mini Verizon cellular replacement - "single hairline crack".

    The genius said it was the best type of cracked screen to have because it was covered under Apple's warranty. They noted I did have Apple Care Plus but that was for accidental abuse.

    Within 5 minutes they brought a replacement, which I assume was remanufactured. They popped out my sim and sent me on my way.

    Wish I would have taken a picture of my screen to post here, but it was a single crack that traversed the bottom right corner of the screen.

    How did this occur? The iPad mini slid off my couch and hit a porcelain bowl face first that was on the floor. The bowl was a goner, the screen had a crack. The mini faired better from that interaction.

    I was fully prepared to pay $49 as required, but I guess I lucked out.
    Oh, I got the iPad mini December 2012.

    Hope this helps someone out there who may have had the same unfortunate incident that befell me.

    Cheers.
     
  2. iPhone12 macrumors newbie

    Joined:
    Nov 11, 2011
    #2
    I have a hairline crack going from my earpiece to the top, only about 1cm long. Wonder if I can get a replacement
     
  3. Sora thread starter macrumors 6502

    Sora

    Joined:
    Oct 23, 2007
    Location:
    Arlington, VA
    #3
    I don't doubt they will replace it - so long as your still under the first year of warranty.
    You cant cite the "single hairline crack" as a precedent setting case. I'm sure Apple is fairly consistent in their application of replacement protocols.
     
  4. mcdj macrumors 604

    mcdj

    Joined:
    Jul 10, 2007
    Location:
    NYC
    #4
    I had the exact same experience as the OP. Got my wife's dropped mini replaced gratis with a single hairline crack, the genius' exact words.

    I didn't have AC+ and was prepared to pony up $229. Needless to say I was over the moon with the single crack policy.
     

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