HomePod Siri and WTMX radio station problems

[mlody]

Today, Siri stopped recognizing the WTMX radio station across all the devices. When called to play WTMX, it plays WTMR. When called 101.9 The Mix, it plays Mix 101.9. WTF is going on with Siri? We use our HomePod to exclusively play this radio station and now our $200 'smart speaker' is useless.

 

[I7guy]

Try to reboot by pulling the plug for a short period of time.

 

[mlody]

Thanks for the advice; however all of my devices are not responding to calling WTMX radio station so I believe Apple f... up something!

 

[andylel]

We had the same problem with Virgin Radio in the UK starting Thursday but by Saturday it was fine again.

 

[mlody]

Still the issue for me and others who use the station

 

[adamda30]

Try turning off recognise my voice In the home app settings. This usually fixes it for me. As above it was working fine till last week with virgin uk and then just stopped. Turning off recognise my voice immediately fixes the issue. Not a resolution but a workaround so you can listen to the radio

 

[mlody]

Try turning off recognise my voice In the home app settings. This usually fixes it for me. As above it was working fine till last week with virgin uk and then just stopped. Turning off recognise my voice immediately fixes the issue. Not a resolution but a workaround so you can listen to the radio

I am unsure if that has anything to do with the voice recognition on the homepod as it is also not working for my kids who dont have accounts and any of other apple devices, including iphones, macs etc.

 

[mlody]

I am unsure if that has anything to do with the voice recognition on the homepod as it is also not working for my kids who dont have accounts and any of other apple devices, including iphones, macs etc.

Forgot to add that I have a case open with Apple Tier 2 support.