Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.

Morac

macrumors 68020
Original poster
Dec 30, 2009
2,170
611
On my MacBook Air (M1), if I ask Siri any of the questions in the "about my Mac" category, she responds that she can't do that here, which is the same answer she gives if I ask on my iOS or HomePod. I'm certain this used to work. For example asking "how fast is my Mac" would open the "About this Mac" window. Asking how much iCloud space I, it had would tell me.

Now none of that is working. I've tried turning off dictation and Siri and turning it back on. I've also tried rebooting. Neither helped.

Any idea how to fix this?
 

Morac

macrumors 68020
Original poster
Dec 30, 2009
2,170
611
You've never had any of the "About this Mac" Siri questions work? Did you try any of them?

The "How much free space do I have on my Mac?” is one of the prominent ones listed on the Siri for Mac Apple Support page.


I'm positive that was working after I first set up my Mac 2 weeks ago. The only unusual thing I've done is reinstall 11.2.3 at the behest of a Apple phone support agent to try and fix a different issue (which it didn't). Reinstalling the OS shouldn't break Siri though.

I tried creating a brand new user account of my Mac, didn't log into iCloud or anything else other than enable Siri and it still didn't work.

The answer Siri is giving me on my Mac is the same answer Siri gives on my iPad, iPhone or any other device. I'm wondering if Siri doesn't know it's a Mac. Yet asking Siri to find files in Finder does work so, Siri must know it's a Mac, even if it doesn't seem to know it's a Mac.

I contacted Apple Support and neither the initial or senior level advisor had ever heard of this problem so they forwarded this on to the engineering.
 

Morac

macrumors 68020
Original poster
Dec 30, 2009
2,170
611
I tried this one and got the "I'm sorry, I can't do that here" response.

Odd as I know that worked when I first got my Mac 2 weeks ago. I wonder if something broke recently.

I guess it’s nice to know it’s not just me though.
 
Last edited:

DaveFromCampbelltown

macrumors 68000
Jun 24, 2020
1,537
2,498
At least it's better than "Sorry, I can't do that, Dave"...

A long time ago somebody set my Mac's error beep to be that. Scared the bejesus out of me the first time I heard it.
 
  • Haha
Reactions: Runs For Fun

Morac

macrumors 68020
Original poster
Dec 30, 2009
2,170
611
I contacted Apple Support about this and apparently engineering couldn't reproduce it as they had me pull the logs off my Mac.
 

Morac

macrumors 68020
Original poster
Dec 30, 2009
2,170
611
I was told by Apple Support that this is a known issue with engineering that is being worked on.
 
  • Like
Reactions: usagora
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.