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Siri is not working on my wife's phone

L

lateralus1082

macrumors member
Original poster
Nov 11, 2006
61
6
My phone- Black 16GB 4s
Her phone- White 16GB 4s

It's happened since thursday where she tries to use Siri and it says "Cannot connect to network" blah blah blah

But the weird thing is that my Siri works. Side by side, my phone will have Siri, speech text, etc. But for some reason, hers won't work.

I have disabled/enabled, didn't work. I have disabled, restarted, enabled. Didn't work. Reset network settings, didn't work. On wifi, didn't work. 3G..well, you see where I'm going.

My wife is pretty pissed off since this was one of the big features that she really liked. Anything else I can do before I call Apple or take to an Apple Store (when I go back home this weekend)?



P.S. Also, when I restart her phone, it takes a good 1-2 minutes after it reboots to find a signal. :confused:
 
thats pretty weird, sorry to hear. i would try taking her sim card out and popping it back in after 30 seconds. hopefully that will help with the signal issue. as far as siri goes, no clue.
 
bmms8 said:
thats pretty weird, sorry to hear. i would try taking her sim card out and popping it back in after 30 seconds. hopefully that will help with the signal issue. as far as siri goes, no clue.
Click to expand...

I guess I'll give apple a call when we get home from work. I understand if there's a network issue and it doesn't work, but when my phone works and hers doesn't that's a problem that I cannot accept, especially with the money we paid for the phones.
 
lateralus1082 said:
I guess I'll give apple a call when we get home from work. I understand if there's a network issue and it doesn't work, but when my phone works and hers doesn't that's a problem that I cannot accept, especially with the money we paid for the phones.
Click to expand...

If she's on AT&T she needs a new SIM card. They are free from the store
 
Here's what I did when Siri stopped working for me once too, and nothing seemed to remedy it: Go to Settings-General-Reset-Reset All Settings.

You'll have to go through the initial setup again, but all of your data and apps will be intact, and hopefully now Siri will be working again.

Good luck.
 
Stayfly2407 said:
If she's on AT&T she needs a new SIM card. They are free from the store
Click to expand...

lateralus1082 said:
So a new SIM card is needed to make Siri work? She has 0 problems with phone calls, texting, and web browsing.
Click to expand...
Simple test, just swap your Micro-SIMs and see if your Micro-SIM works with her white iPhone.

Report back if her Micro-SIM works in your iPhone. That would indicate a possible hardware issue with her iPhone. Since you ruled out that it does not work on Wifi or much less on 3G.

Dave
 
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