Sidebar Sidebar
Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.

HomePod Siri on HomePod “Sorry there is something wrong”

GIZBUG

GIZBUG

macrumors 68020
Original poster
Oct 28, 2006
2,489
1,686
Chicago, IL
Lately when I have an alarm going off on my HomePod, and I say “Hey Siri, turn off the timer” or “Hey Siri stop the timer” she responds “sorry there is something wrong”

How do I fix this annoying issue? Seems Siri gets dumber as the year goes on......
 
Chances are it's your wifi.
try rebooting your router, and the HomePod.


it also seems to me that historically siri gets worse as new OS updates approach.
 
  • Like
Reactions: dotme
GIZBUG said:
Lately when I have an alarm going off on my HomePod, and I say “Hey Siri, turn off the timer” or “Hey Siri stop the timer” she responds “sorry there is something wrong”

How do I fix this annoying issue? Seems Siri gets dumber as the year goes on......
Click to expand...

same issues been happening for weeks
must have something to do with the new software and whatever is happening at Apple end.

it’s not my wifi. It’s both my homepods.
hopefully it’ll be fixed soon.
 
  • Like
Reactions: silvetti and GIZBUG
Having the same issue.
No it's not my wifi.

Was looking how to report this on feedback assistant but apparently there isn't a HomePod section there so not really sure how to report this issue.
 
boltjames said:
It’s your Wi-Fi.
Click to expand...

Its not the wifi. Has nothing to do with that. Seems there is indeed an issue. If there was a wifi issue, then she wouldn't be able to start the timer to begin with.

Annoying hearing the response every time I try to stop the timer. I guess Ill have to get in the habit of saying "Hey siri, STOP" instead of "Turn off timer"
 
Last edited:
It's an iOS issue, not a wifi issue or anything on your end. Here's why:
Once I upgraded past 13.3, Homekit/Siri broke on those devices. But just Siri. I can control my HomeKit devices through the Home App, the manufacturers's app and hubs (Honeywell,Lutron,Philips,Asante), 3rd party apps like iConnect. Those work fine, just not Siri.
However,
I have an Original iPad Pro on 13.3 and an iPhone SE and an iPhone 10 that haven't been updated and the Siri commands work fine.
3 other devices don't but were working fine prior to 13.3.x+
How can that be an internal network issue when everything broke after the iOS update and only on those devices?
 
Both of my homepods seem to have lost their connection to the internet in the last few days, and it's definitely not the network. Got to assume it's something at Apple's end.
 
GIZBUG said:
Its not the wifi. Has nothing to do with that. Seems there is indeed an issue. If there was a wifi issue, then she wouldn't be able to start the timer to begin with.

Annoying hearing the response every time I try to stop the timer. I guess Ill have to get in the habit of saying "Hey siri, STOP" instead of "Turn off timer"
Click to expand...

No one wants to hear that it's their wi-fi, but it's your wi-fi. Not all wi-fi is created equal. Not all rooms are created equal. Some have wires and stuff in the walls you don't know about. Not all devices respond to older modem and router protocols. Not all new devices appreciate old stuff. It's not a simple technology. Wi-fi is not like water coming out of a faucet.

Saying "something's wrong with Siri" on a command to set a timer is like saying "something's wrong with Google" on a search result. It's ludicrous. It's just bits of data from an enormous server farm. The problem isn't them. It's you.

I had many frustrating moments with my HomePods early on and the moment I got rid of my older router/repeater setup and went to a MESH network, what do you know, it's a Christmas miracle, I haven't had a single hiccup from Siri at all. Why? Because it's your wi-fi.
 
boltjames said:
No one wants to hear that it's their wi-fi, but it's your wi-fi. Not all wi-fi is created equal. Not all rooms are created equal. Some have wires and stuff in the walls you don't know about. Not all devices respond to older modem and router protocols. Not all new devices appreciate old stuff. It's not a simple technology. Wi-fi is not like water coming out of a faucet.

Saying "something's wrong with Siri" on a command to set a timer is like saying "something's wrong with Google" on a search result. It's ludicrous. It's just bits of data from an enormous server farm. The problem isn't them. It's you.

I had many frustrating moments with my HomePods early on and the moment I got rid of my older router/repeater setup and went to a MESH network, what do you know, it's a Christmas miracle, I haven't had a single hiccup from Siri at all. Why? Because it's your wi-fi.
Click to expand...

Unifi access point is 3 feet from the home pod. Actually have 3 access points in my house, no WiFi issues

Sorry your wrong
 
GIZBUG said:
Unifi access point is 3 feet from the home pod. Actually have 3 access points in my house, no WiFi issues

Sorry your wrong
Click to expand...

"Working with a wireless device too close to the router can have a detrimental affect on performance. The signal may be too strong and distorted causing data corruption and retransmissions which will slow down the performance considerably. This is a phenomenon caused by the positioning of the antennas in the router."

There's your problem. Do you have a MESH network? If not, it's time.
 
boltjames said:
No one wants to hear that it's their wi-fi, but it's your wi-fi. Not all wi-fi is created equal. Not all rooms are created equal. Some have wires and stuff in the walls you don't know about. Not all devices respond to older modem and router protocols. Not all new devices appreciate old stuff. It's not a simple technology. Wi-fi is not like water coming out of a faucet.

Saying "something's wrong with Siri" on a command to set a timer is like saying "something's wrong with Google" on a search result. It's ludicrous. It's just bits of data from an enormous server farm. The problem isn't them. It's you.

I had many frustrating moments with my HomePods early on and the moment I got rid of my older router/repeater setup and went to a MESH network, what do you know, it's a Christmas miracle, I haven't had a single hiccup from Siri at all. Why? Because it's your wi-fi.
Click to expand...

So my HomePod does EVERY SINGLE THING fine except stopping timers, and you claim it's all our WIFI's that decided to what exactly? I don't even get what you claim the issue to be with our wifi networks.
It literaly started with last HomePod update. I have a thread on Reddit with a bunch of people having the same exact issue.
Please, explain to me how is this wifi related?

https://www.reddit.com/r/HomePod/comments/ij96hp
 
  • Like
Reactions: GIZBUG
silvetti said:
So my HomePod does EVERY SINGLE THING fine except stopping timers, and you claim it's all our WIFI's that decided to what exactly? I don't even get what you claim the issue to be with our wifi networks.
It literaly started with last HomePod update. I have a thread on Reddit with a bunch of people having the same exact issue.
Please, explain to me how is this wifi related?
Click to expand...

Yes, it's an Apple conspiracy to go after you and your 8 Reddit friends.

Meanwhile, Apple has sold 8 million HomePods and there aren't millions of complaints.

I've got 5 HomePods all running the latest update and they all stop timers just fine. It's either something wrong with the way you are speaking, perhaps a blocked microphone, or your it's your network. It's not the HomePod.
 
boltjames said:
Yes, it's an Apple conspiracy to go after you and your 8 Reddit friends.

Meanwhile, Apple has sold 8 million HomePods and there aren't millions of complaints.

I've got 5 HomePods all running the latest update and they all stop timers just fine. It's either something wrong with the way you are speaking, perhaps a blocked microphone, or your it's your network. It's not the HomePod.
Click to expand...
Your personal anecdotal story doesn’t disprove the possibility of there being a software bug, that doesn’t affect everyone and may be triggered in certain user instances.
 
BasicGreatGuy said:
Your personal anecdotal story doesn’t disprove the possibility of there being a software bug, that doesn’t affect everyone and may be triggered in certain user instances.
Click to expand...

Definitely. Or the fact that 8 million people own HomePod's and only 8 are complaining leads one to believe that they have some compatibility bug that doesn't affect everyone and may be triggered in certain user instances.

Asking Siri for a timer to be turned off is like asking Google what the time is. And the only way Google would get that wrong is if a) the internet connection was compromised or b) someone spelled it wrong. Siri, same thing, a) bad wi-fi, or b) someone is speaking incorrectly.
 
boltjames said:
Yes, it's an Apple conspiracy to go after you and your 8 Reddit friends.

Meanwhile, Apple has sold 8 million HomePods and there aren't millions of complaints.

I've got 5 HomePods all running the latest update and they all stop timers just fine. It's either something wrong with the way you are speaking, perhaps a blocked microphone, or your it's your network. It's not the HomePod.
Click to expand...

With all what you said I am yet to hear what can actually be wrong with all our wifis?
Btw, I moved the HomePod to my parents home with another router, set it up as new and what do you know, my parents have wifi issues as well.. clearly.
 
I tried “hey Siri stop” instead of “hey Siri stop timer” and that got rid of the “something went wrong” messages from Siri. Ironically, after a day or so I went back to “hey Siri stop timer” and now Siri works fine.
 
Debauch said:
I tried “hey Siri stop” instead of “hey Siri stop timer” and that got rid of the “something went wrong” messages from Siri. Ironically, after a day or so I went back to “hey Siri stop timer” and now Siri works fine.
Click to expand...
Seems to be fixed for me as well.
 
It's likely not a wifi problem, but then it's likely not a HomePod problem either...sort of. My guess is that iPhones and iPads are able to process more Siri requests on device and therefore they will reveal server issues less often than the HomePod, which, being a much dumber device, likely pushes every request to Apple.
 
You must log in or register to reply here.
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.
Top Bottom
Back