Got a tip for us?
Let us know
Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.
HomePod Siri on HomePod “Sorry there is something wrong”
- Thread starter GIZBUG
- Start date
- Sort by reaction score
HelixOmnimedia
macrumors 6502a
same issues been happening for weeks
must have something to do with the new software and whatever is happening at Apple end.
it’s not my wifi. It’s both my homepods.
hopefully it’ll be fixed soon.
Its not the wifi. Has nothing to do with that. Seems there is indeed an issue. If there was a wifi issue, then she wouldn't be able to start the timer to begin with.
Annoying hearing the response every time I try to stop the timer. I guess Ill have to get in the habit of saying "Hey siri, STOP" instead of "Turn off timer"
Last edited:
It's an iOS issue, not a wifi issue or anything on your end. Here's why:
Once I upgraded past 13.3, Homekit/Siri broke on those devices. But just Siri. I can control my HomeKit devices through the Home App, the manufacturers's app and hubs (Honeywell,Lutron,Philips,Asante), 3rd party apps like iConnect. Those work fine, just not Siri.
However,
I have an Original iPad Pro on 13.3 and an iPhone SE and an iPhone 10 that haven't been updated and the Siri commands work fine.
3 other devices don't but were working fine prior to 13.3.x+
How can that be an internal network issue when everything broke after the iOS update and only on those devices?
Once I upgraded past 13.3, Homekit/Siri broke on those devices. But just Siri. I can control my HomeKit devices through the Home App, the manufacturers's app and hubs (Honeywell,Lutron,Philips,Asante), 3rd party apps like iConnect. Those work fine, just not Siri.
However,
I have an Original iPad Pro on 13.3 and an iPhone SE and an iPhone 10 that haven't been updated and the Siri commands work fine.
3 other devices don't but were working fine prior to 13.3.x+
How can that be an internal network issue when everything broke after the iOS update and only on those devices?
boltjames
macrumors 601
No one wants to hear that it's their wi-fi, but it's your wi-fi. Not all wi-fi is created equal. Not all rooms are created equal. Some have wires and stuff in the walls you don't know about. Not all devices respond to older modem and router protocols. Not all new devices appreciate old stuff. It's not a simple technology. Wi-fi is not like water coming out of a faucet.
Saying "something's wrong with Siri" on a command to set a timer is like saying "something's wrong with Google" on a search result. It's ludicrous. It's just bits of data from an enormous server farm. The problem isn't them. It's you.
I had many frustrating moments with my HomePods early on and the moment I got rid of my older router/repeater setup and went to a MESH network, what do you know, it's a Christmas miracle, I haven't had a single hiccup from Siri at all. Why? Because it's your wi-fi.
Unifi access point is 3 feet from the home pod. Actually have 3 access points in my house, no WiFi issues
Sorry your wrong
boltjames
macrumors 601
"Working with a wireless device too close to the router can have a detrimental affect on performance. The signal may be too strong and distorted causing data corruption and retransmissions which will slow down the performance considerably. This is a phenomenon caused by the positioning of the antennas in the router."
There's your problem. Do you have a MESH network? If not, it's time.
silvetti
macrumors 6502a
So my HomePod does EVERY SINGLE THING fine except stopping timers, and you claim it's all our WIFI's that decided to what exactly? I don't even get what you claim the issue to be with our wifi networks.
It literaly started with last HomePod update. I have a thread on Reddit with a bunch of people having the same exact issue.
Please, explain to me how is this wifi related?
boltjames
macrumors 601
Yes, it's an Apple conspiracy to go after you and your 8 Reddit friends.
Meanwhile, Apple has sold 8 million HomePods and there aren't millions of complaints.
I've got 5 HomePods all running the latest update and they all stop timers just fine. It's either something wrong with the way you are speaking, perhaps a blocked microphone, or your it's your network. It's not the HomePod.
Apple_Robert
Contributor
Your personal anecdotal story doesn’t disprove the possibility of there being a software bug, that doesn’t affect everyone and may be triggered in certain user instances.
boltjames
macrumors 601
Definitely. Or the fact that 8 million people own HomePod's and only 8 are complaining leads one to believe that they have some compatibility bug that doesn't affect everyone and may be triggered in certain user instances.
Asking Siri for a timer to be turned off is like asking Google what the time is. And the only way Google would get that wrong is if a) the internet connection was compromised or b) someone spelled it wrong. Siri, same thing, a) bad wi-fi, or b) someone is speaking incorrectly.
silvetti
macrumors 6502a
With all what you said I am yet to hear what can actually be wrong with all our wifis?
Btw, I moved the HomePod to my parents home with another router, set it up as new and what do you know, my parents have wifi issues as well.. clearly.
I tried “hey Siri stop” instead of “hey Siri stop timer” and that got rid of the “something went wrong” messages from Siri. Ironically, after a day or so I went back to “hey Siri stop timer” and now Siri works fine.
silvetti
macrumors 6502a
It's likely not a wifi problem, but then it's likely not a HomePod problem either...sort of. My guess is that iPhones and iPads are able to process more Siri requests on device and therefore they will reveal server issues less often than the HomePod, which, being a much dumber device, likely pushes every request to Apple.