Siri remote with new TVOS 10.2

Discussion in 'Apple TV and Home Theater' started by hinesmj, Dec 15, 2016.

  1. hinesmj macrumors regular

    Joined:
    Nov 19, 2015
    Location:
    New York
    #1
    is anyone else seeing incredibly slow response times with their Siri remote with the newest tvOS update? Mine is essentially unusable.
     
  2. FelixII macrumors regular

    FelixII

    Joined:
    Feb 22, 2013
    Location:
    Germany
    #2
    I can confirm this issue with the latest tvOS 10.1 update. I can still trigger the parallax effect on app icons with the remote, but swipe gestures are often not recognized. The iOS and watchOS remote apps work fine.
     
  3. benjitek macrumors 6502a

    benjitek

    Joined:
    Sep 23, 2012
  4. FelixII macrumors regular

    FelixII

    Joined:
    Feb 22, 2013
    Location:
    Germany
    #4
    Mine started working again today. I will keep an eye on it.
     
  5. Poob Bubes, Dec 20, 2016
    Last edited: Dec 20, 2016

    Poob Bubes macrumors 6502a

    Poob Bubes

    Joined:
    Apr 16, 2007
    #5
    I thought my remote was the culprit, so I ordered a new remote. I could never get the new remote to pair so I just did a Reset with latest update. During the setup process I paired the original remote and used it all afternoon with no problems. Now, this evening it is acting the same way as before and now so is my other AT4 in my bedroom. Something is definitely not right.
     
  6. Poob Bubes macrumors 6502a

    Poob Bubes

    Joined:
    Apr 16, 2007
    #6
    Are you by chance using the Griffin Survivor Play case for your remote?
     
  7. FelixII macrumors regular

    FelixII

    Joined:
    Feb 22, 2013
    Location:
    Germany
  8. hinesmj thread starter macrumors regular

    Joined:
    Nov 19, 2015
    Location:
    New York
    #8
    Mine started working again about two days after the update. I did re-pair it and that seemed to help a little bit, but it wasn't until another day or so until full functionality returned...
     
  9. rhett7660 macrumors G4

    rhett7660

    Joined:
    Jan 9, 2008
    Location:
    Sunny, Southern California
    #9
    No issues with mine either, glad to hear it is working again. I wonder if it was something on Apple side that was causing the slow down.
     
  10. RobinInOR macrumors 6502

    RobinInOR

    Joined:
    Sep 14, 2014
    #10
    I was having trouble 2 nights ago with my Siri remote-not exactly like this but thought I'd mention it in this thread for reference. After i updated appleTV to the newest, the remote kept displaying 'remote connected' or 'remote charging', on and off every couple of minutes. Truly annoying.

    Husband put it in a signal proof box so it couldnt talk, error messages still popped up.

    Found this fix in the Apple support forums. It seemed to be caused by the remote app on my watch-it Was the one throwing the error, theoretically.

    Couldnt delete the remote app from my watch, but deleting it from my phone did the trick. No new remote error messages, and my marriage was saved.

    Weird? It worked though.
     
  11. vestaviascott macrumors newbie

    vestaviascott

    Joined:
    Dec 23, 2016
    #11
    tvOS 10.2?

    My Apple TV has 10.1 and says I have the latest available update. What gives?
     

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