Hello,
I spent 3 hours on the phone with Apple Support and still got no resolution to this issue...maybe someone here knows!
Here's the problem. When you text 'hands free' using Siri, you say 'Text Bob Smith, I"m on my way home" and Siri used to respond with something like 'your text to Bob Smith says "I'm on my way home" do you want to send, change or cancel". My Siri no longer gives me any feedback. She just puts a bubble on the screen that shows the text- who it's to, what it says, and the 'confirm' 'cancel' buttons. Or, if I just say "text Bob Smith" she used to ask me 'what do you want to say to Bob Smith?" Now she just puts up a bubble with Bob Smith's name and I hear the little 'beep beep' that she's listening. but without looking I don't know that she's heard the name I'm trying to text and is waiting for me to tell her what to say or what. This doesn't help me if I'm trying to be hands free- I have to look at the screen to see if she is texting the right person and what the text says.
On the other side, when I receive a text, and ask Siri to read it to me, she used to say "you have a text from Bob Smith "I'm on the way home". would you like to reply?". Now she just says "I'm on the way home". She doesn't tell me who sent the text or ask me if I want to reply. Again, I get the 'beep beep' that she's listening but no feedback of what she's waiting for, and not telling me who sent the text is kind of useless!
This problem is occurring on two devices, a new (less than 2 months) iPad Air and an iPhone 5. Both are fully up to date. With the support technician I reset all settings, and even did a full restore on the Ipad, to no avail. It's VERY strange that it's occurring on both my devices. And, stranger still that a full restore didn't reset it.
Any ideas?! Please help, having no hands free Siri with texting is VERY frustrating. She seems to be working for other things like 'whats on my calendar today'.
I spent 3 hours on the phone with Apple Support and still got no resolution to this issue...maybe someone here knows!
Here's the problem. When you text 'hands free' using Siri, you say 'Text Bob Smith, I"m on my way home" and Siri used to respond with something like 'your text to Bob Smith says "I'm on my way home" do you want to send, change or cancel". My Siri no longer gives me any feedback. She just puts a bubble on the screen that shows the text- who it's to, what it says, and the 'confirm' 'cancel' buttons. Or, if I just say "text Bob Smith" she used to ask me 'what do you want to say to Bob Smith?" Now she just puts up a bubble with Bob Smith's name and I hear the little 'beep beep' that she's listening. but without looking I don't know that she's heard the name I'm trying to text and is waiting for me to tell her what to say or what. This doesn't help me if I'm trying to be hands free- I have to look at the screen to see if she is texting the right person and what the text says.
On the other side, when I receive a text, and ask Siri to read it to me, she used to say "you have a text from Bob Smith "I'm on the way home". would you like to reply?". Now she just says "I'm on the way home". She doesn't tell me who sent the text or ask me if I want to reply. Again, I get the 'beep beep' that she's listening but no feedback of what she's waiting for, and not telling me who sent the text is kind of useless!
This problem is occurring on two devices, a new (less than 2 months) iPad Air and an iPhone 5. Both are fully up to date. With the support technician I reset all settings, and even did a full restore on the Ipad, to no avail. It's VERY strange that it's occurring on both my devices. And, stranger still that a full restore didn't reset it.
Any ideas?! Please help, having no hands free Siri with texting is VERY frustrating. She seems to be working for other things like 'whats on my calendar today'.
but unfortunately I have tried both resetting network settings and resetting all settings, and a full restore, none of that worked. Also tried turn Siri off, turn off the phone, turn her back on, nothing there either.