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alexfc

macrumors member
Original poster
Jul 13, 2012
62
35
Sorry: It's "Hey Siri" that's not working.

Today, suddenly, out of nowhere, Hey Siri stopped working. I'm 100% sure the phone is connected and charging the same way it was yesterday. Location and lockscreen access are enabled. I've tried resetting settings 3 times, it didn't work. I've also tried:
Disabled Siri on the lock screen (Settings -> TouchID and Passcode -> scroll to allow access when locked and slide "Siri" to off.)
Disabled Hey Siri. (Settings -> General -> Siri, slide "Allow Hey Siri" to off.)
Disabled Siri.(Settings -> General -> Siri, slide "Siri" to off.)
Restart Phone.
Re-enable in reverse order (Enable Siri, enable Hey Siri, enable Siri on the lock screen.).

I've also tried changing Siri's language, nothing.

I've then tried a factory reset. Reseted everything, without restoring any backups. Still not working :(.

I can still access Siri by holding the home button and it hears me perfectly. What's wrong?

It's a 6+ and I'm on iOS 8.3.
Thanks.
 
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I am having the exact same problem but I am running iOS 8.4 beta 3 on my iPhone 5s. This started happening within the past few days.

Siri isn't working and neither is Voice Dictation.

Siri will sometimes come back after a while and say "I seem to have lost my Internet connection". So for some reason Siri can't talk to the server which of course is required for it and voice dictation to work.

I've turned Siri and Voice Dictation off and on. I have rebooted the phone (also did a hard reset). I was getting ready to try a DFU restore.

Siri and voice dictation on my iPad Air 2 (running iOS 8.4 beta 3) is currently working fine.
 
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Can I suspect that here is a hardware bug? You know, every device will eventually have some.
 
Can I suspect that here is a hardware bug? You know, every device will eventually have some.

I just did a DFU restore to iOS 8.3 (the current version) and set it up as a new phone. Siri and dictation both work. So that rules out hardware. I now wonder if there was something corrupted on the phone that was also in my backup when I was running 8.4 beta 3?
 
I just did a DFU restore to iOS 8.3 (the current version) and set it up as a new phone. Siri and dictation both work. So that rules out hardware. I now wonder if there was something corrupted on the phone that was also in my backup when I was running 8.4 beta 3?

Do they work as expected?

You know, due to complexity of integrated circuit,it is possible that hardware bug exists.

Hope this could solver the issue once and for all.
 
Can I suspect that here is a hardware bug? You know, every device will eventually have some.

Some hardware might fail down the road at some point but thst doesn't mean there at always hardware bugs thst will pop up for all hardware.
 
Some hardware might fail down the road at some point but thst doesn't mean there at always hardware bugs thst will pop up for all hardware.

Yes. In fact, even hardware bugs, they are not exactly the same.
You know, the integrated circuit is so complex that no one knows what the exact machine code is. I think, only the exact same machine code could execute exact the same thing.
 
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