Siri / voice recognition stopped working

Discussion in 'iPhone Tips, Help and Troubleshooting' started by Vandroiy, Aug 10, 2016.

  1. Vandroiy macrumors newbie


    Aug 10, 2016
    Hi all

    One of my most beloved functions of my iPhone 6 has stopped working: voice recognition/dictation. When I click the microphone icon on the screen keyboard or when I start Siri the voice recognition mode starts fine. However even in completely quiet environments the waveform shows some wild action when there is only silence. After a few seconds Siri tells me it was not able to understand, same for the keyboard.

    Interesting details:
    • Both Siri and dictation work fine as soon as I use a headset
    • The microphone itself seems to work fine for regular phone calls, FaceTime, video recording, also in other apps like WhatsApp

    What I have tried so far:
    • Turning Siri off and on again
    • Performing an iOS update to the latest version
    • Performing a backup to iTunes and restoring that backup
    • Resetting the iPhone without using iTunes
    • Using the ‘Restore iPhone’ function in iTunes without restoring a previous backup (setting up the iPhone as 'new device')
    • Calling Apple support – who say that they’re sorry but I’d be four weeks out of support and they could repair/exchange my iPhone for a flat fee of ~300 Dollars.

    Anyone with an idea that I could try ?

    Thanks for any advice.

  2. C DM macrumors Sandy Bridge

    Oct 17, 2011
    Delete iOS?

Share This Page