Siri wont download accents since updating to 12.1.1

Discussion in 'iOS 12' started by Irishappletech, Dec 9, 2018.

  1. Irishappletech macrumors regular

    Joined:
    Aug 31, 2017
    #1
    Hi. Since updating to 12.1.1 ive noticed that Siri will not let me download the Irish accent or any other accent for that matter in iOS 12.1.1 when I click onto “Settings - Siri and Search- Siri Voice and then pick an accent in my case Irish the percentage below “This Siri voice will take effect when downloaded 0% compete” it stays stuck on 0% it wont move for whatever reason. Ive done all the basic trouble shooting steps such as a hard reset, reset all settings etc but to no avail. This is a very minor issue but the Irish accent is the only one that is able to best understand me so its important I can use this Siri accent. Really need your expert advice. Can you confirm if this is a bug etc or just unique to me.

    Also its not just the Irish accent that wont download its all barre the American accent which downloads fine

    Thanks.
     

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  2. decypher44 macrumors 6502

    decypher44

    Joined:
    Feb 24, 2007
    Location:
    Orange County, CA
    #2
    This doesn’t help, but just letting you know it’s working ok for me. 12.1.1 Xs Max.
     
  3. Irishappletech thread starter macrumors regular

    Joined:
    Aug 31, 2017
    #3
    that's good perhaps its just unique to me or just some customers I got it going somewhat I found a temporary work around. I can use the female Siri but not the male one but no big deal at least its the enhanced one
     
  4. Cognomen macrumors newbie

    Joined:
    Feb 10, 2011
    Location:
    UK
    #4
    Interestingly enough I have exactly the same problem. Selecting the British accent, I get a continual "downloading" message with no options for either male or female voices, even though these are available (and work) for the American selection. I have reset my iPhone but with no results. The next stage will be a complete restore from backup but this may just retain the problem. Selecting "British" on my iPad and MacBook both work and seems to have kicked the iPhone into "British" mode but the "downloading" message is still there.
     
  5. Irishappletech thread starter macrumors regular

    Joined:
    Aug 31, 2017
    #5
    Yeah exact same with me I have the Irish accent but only the female one will work it’s not letting choose between male and female. The gender options will only appear for the American Voice but the others ones don’t. It did work before the update. I’m in talks with apple they’re investigating it
     
  6. Plett macrumors regular

    Plett

    Joined:
    Feb 16, 2016
    #6
    Attempted to change mine today and it is hung up, searched and found this thread. @Irishappletech have you had any luck at this point?
     
  7. Irishappletech thread starter macrumors regular

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    Aug 31, 2017
    #7
    Yes someone in apple told me the Siri team know why and will have a server side fix in place by next Tuesday or Wednesday
     
  8. JohnnyL macrumors newbie

    JohnnyL

    Joined:
    Dec 15, 2018
    #8
    hey @Irishappletech I also had the exact same problems that are described above! I can only select the American Siri accent voice option, however when I click any other language options it seems to be stuck at 0% indefinitely. There doesn't seem to be any gender male/female option for the other languages other than American as well.

    Also similar to @Cognomen , when selecting the British option on my old iPhone or Macbook Pro in the Siri settings, it also kicks the iPhone into British mode, but is still stuck on the downloading stage.

    Just wondering how did you get in touch with Apple about this issue as I tried reaching out in support but it seems that restoring/factory resetting may be the only option according to them? Glad to hear that this might be a server side fix!
     

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  9. Irishappletech thread starter macrumors regular

    Joined:
    Aug 31, 2017
    #9
    That’s the exact same as me I have an email for someone high up in apple and he passed me onto one of the managers responsible for Siri. I’ll attach below what he said
    --- Post Merged, Dec 15, 2018 ---
    Hope that helps I did a factory restore as I was hving a lot of other issues but this seemed to fix the Siri voice issue but it’s not worth doing a restore just for that one issue. So hopefully next Tuesday or Wednesday this will be fixed. I attached the email below in a screenshot
     

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  10. JohnnyL macrumors newbie

    JohnnyL

    Joined:
    Dec 15, 2018
    #10
    Yeah for sure I was definitely considering whether or not to factory restore! Given that you factory restored already and if this issue still occurs past Wednesday, should I let you know? Or would it be best to contact Apple again (ie. maybe through your email connection?)
     
  11. Irishappletech thread starter macrumors regular

    Joined:
    Aug 31, 2017
    #11
    Let me know I can pass you on the email if you like. Although he is aware of it so maybe no point but I suppose if more customers let him know the better
     
  12. JohnnyL macrumors newbie

    JohnnyL

    Joined:
    Dec 15, 2018
    #12
    Sure! sounds good, do you want to DM me the email if thats convenient for you?
     
  13. Irishappletech thread starter macrumors regular

    Joined:
    Aug 31, 2017
    #13
    I don’t mind I’m sure he won’t mind me sharing it as it’s a work email @apple.com email he’s using.

    jdeguerre@apple.com

    Also do you use messages in iCloud ?
     
  14. JohnnyL macrumors newbie

    JohnnyL

    Joined:
    Dec 15, 2018
    #14
    Okay great! If the issue persists past next week, I'll just send a quick update message regarding this to that email.

    and yes, I also use messages in iCloud!
     
  15. Irishappletech thread starter macrumors regular

    Joined:
    Aug 31, 2017
    #15
    Good idea. Are you noticing that messages in iCloud is storing some messages locally on the device too when I go to settings general iPhone storage messages I see 4 conversations stored locally here but these message conversations are also stored in iCloud too. Why are these 4 being stored locally and in the cloud
     
  16. JohnnyL macrumors newbie

    JohnnyL

    Joined:
    Dec 15, 2018
    #16
    I think sometimes this occurs when the initial syncing for messages in the iCloud may not have synced correctly. Have you tried the option in iCloud settings on the iPhone where you turn it off and on back again?
     
  17. Irishappletech thread starter macrumors regular

    Joined:
    Aug 31, 2017
    #17
    Yes I tried that the feature itself seems to be working perfectly.

    See the screenshots below I marked the messages with a black star that are appearing in both iCloud and locally.
    --- Post Merged, Dec 15, 2018 ---
     

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  18. JohnnyL macrumors newbie

    JohnnyL

    Joined:
    Dec 15, 2018
    #18
    update, iOS 12.2.2 seems to have fixed this issue on my devices.
     
  19. Irishappletech thread starter macrumors regular

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    Aug 31, 2017
    #19
    That’s good I’m still waiting on my iPad for a fix as 12.2 didn’t launch for iPad I’m still hoping for the server side fix not holdin my breath though
     
  20. C DM macrumors Sandy Bridge

    Joined:
    Oct 17, 2011
    #20
    iOS 12.1.2? The recent publicly released version or the earlier beta?
     
  21. Irishappletech thread starter macrumors regular

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    Aug 31, 2017
    #21
    im on iOS 12.2.2 on my iPhone but iOS 12.1.1 on iPad as apparently iOS 12.2.2 is only an iPhone only update
     
  22. JohnnyL macrumors newbie

    JohnnyL

    Joined:
    Dec 15, 2018
    #22
    sorry for the confusion, @C DM is correct. Should be iOS 12.1.2!
     
  23. Irishappletech thread starter macrumors regular

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    Aug 31, 2017
  24. Irishappletech thread starter macrumors regular

    Joined:
    Aug 31, 2017
    #24
    I can confirm this feature is now back working looks like the server side fix did work. You have to plug your device in apparently for it to kick in this is what I was told by the person from Apple

    Hope that helps
     
  25. Azathoth123, Dec 23, 2018
    Last edited: Dec 23, 2018

    Azathoth123 macrumors 6502

    Joined:
    Sep 13, 2018
    Location:
    Fountain City
    #25
    Switching to the English accent for female Siri worked with my XS a few days ago. Alas, I was hoping for Miss Moneypenny (Lois Maxwell) but the result was unattractive - where is Sir Jony when you need him lol. Back to the American Siri

    And where is French Siri? Of course, if she isn’t better than the English version, the ‘gilets jaunes’ will be in Cupertino....
     

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