Her phone is all okay except when she gets a call from two friends, the phone does not ring. Their #'s are not blocked and the ringer is on. 
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Sister's phone strange problem
- Thread starter AL2TEACH
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Does she ever have an iPad or Mac near her when this happens?
I was leaving dialysis 2 days ago and waiting for my transport, thought I had received a call. I thought.
Heard ringing. Looked at phone and didn’t see anything. Kept hearing ringing which eventually stopped. Honestly just thought I was hallucinating or having another HPPD (hallucinogen perception persisting disorder) episode, i.e flashback.
Noooo, it was my iPad Pro sitting in it’s Tomtec case. Honest to god I did not know that you could make or receive calls on nearby Apple devices. I turned this off on all iPads and Macs I’ve got.
Tom
I was leaving dialysis 2 days ago and waiting for my transport, thought I had received a call. I thought.
Heard ringing. Looked at phone and didn’t see anything. Kept hearing ringing which eventually stopped. Honestly just thought I was hallucinating or having another HPPD (hallucinogen perception persisting disorder) episode, i.e flashback.
Noooo, it was my iPad Pro sitting in it’s Tomtec case. Honest to god I did not know that you could make or receive calls on nearby Apple devices. I turned this off on all iPads and Macs I’ve got.
Tom
No silent ringtone.
She has no iPad and it happens lately when they call. I will get her phone when she's off work.
Go into the contact for each of these friends of hers. Go into Edit and scroll down to Ringtone. Is it set to Default or something else? Change it to default and it should ring like the others.
OR
go into Settings > Phone > Blocked Contacts and see if she's accidentally added them there
OR
Is she using a Focus that restricts which calls can come through?
OR
go into Settings > Phone > Blocked Contacts and see if she's accidentally added them there
OR
Is she using a Focus that restricts which calls can come through?
Thanks all, I went to ringtones and turned on Emergency Bypass for both. They ring now. Those #'s were not in the block list. A banner would appear with the call but only those two callers were silent. Working now but will try to see what happened later.