direct quote from my at&t rep...
1. Other
2. Attention: 99 rockingham park, salem NH: Cust is traveling to your area for buisness and is wanting to upgrade to the new Iphone. Cust is IRU and can only upgrade in a corp store. Cust lives in WI and there are no corp stores in 100 mile radius. we are asking if at all possible to upgrade phone in your market. If you can process upgrade make sure that customers business discount is added back on as the New Iphone is able to receive service discount on both voice and data. Please refer to specific notes in the account. Victoria Clark
Please allow 1-2 bill cycles for this transaction to reflect on your next bill and account summary. If you have further questions about your AT&T business needs, please refer to http://www.att.com/business or by calling us at (800) 331-0500.
Sincerely,
Victoria C.
Business Markets Group (BMG) Customer Services