SKY Network and iBook

[Katilea]

I have the old clamshell iBook in blue and white. It has OS X 10.3.9 on it. I have Sky Broadband with their own router that came with it.

When i put ethernet cable in i can get online, however the cable is usually in my desktop PC in the office, and i wish to use the iBook wirelessly from bedroom or lounge (just to chat in evenings) but it wont accept the password that is written on the bottom of the sky router.

I dont understand the WEP/WAP keys things so i got no idea which system sky uses. I tried emailing thier customer services and still havent got a reply.

It can find the network, it showed up on list straight away but usually says 'password is invalid' or when i went via network status i got message 'There was an error joining selected Airport network'. It says my Airport card is working but not connected to a network so why wont it join with password given by sky?

The same password worked straight away on windows tablet PC.

Hope someone can advise me
Thanks

Kati (Yorkshire, UK)

 

[kaiwai]

I have the old clamshell iBook in blue and white. It has OS X 10.3.9 on it. I have Sky Broadband with their own router that came with it.

When i put ethernet cable in i can get online, however the cable is usually in my desktop PC in the office, and i wish to use the iBook wirelessly from bedroom or lounge (just to chat in evenings) but it wont accept the password that is written on the bottom of the sky router.

I dont understand the WEP/WAP keys things so i got no idea which system sky uses. I tried emailing thier customer services and still havent got a reply.

It can find the network, it showed up on list straight away but usually says 'password is invalid' or when i went via network status i got message 'There was an error joining selected Airport network'. It says my Airport card is working but not connected to a network so why wont it join with password given by sky?

The same password worked straight away on windows tablet PC.

Hope someone can advise me
Thanks

Kati (Yorkshire, UK)

Can you log onto your router through the browser when connected via ethernet? apparently it is a rabaged Netgear DG834GT, so you might have better luck talking to Netgear.

The login is username= admin, password= sky to get into the router itself, you might find from in there the password they've assigned for wireless.

Also, according to their documentation:

If you are connecting with a computer that is not a PC or using an operating system that is not Windows XP, please follow these steps:
Open your computer or adapter's wireless network connection manager.
Look for your Sky wireless router in the wireless connections list – this will match the SSID on the
bottom of your Sky wireless router, and be formed of the letters ‘SKY’ followed by 5 numbers – e.g.
‘SKY12345’
You may be asked whether you are connecting through a ‘WPA’ or ‘WEP’ – select WPA. If your
computer is not compatible with WPA wireless encryption, see our Wireless Troubleshooting Guide for help switching your wireless connection to WEP encryption.

You may be prompted to enter the settings during your setup. A sticker underneath your box and also on the Wireless Network Settings card that came with your Sky wireless router will show your
settings:
1) SSID (name of wireless network): ‘SKY’ followed by 5 numbers – e.g. ‘SKY12345’
2) Network Key (password for your wireless network): 8 uppercase letters e.g. ABCDEFGH
If you are asked to enter the ‘Channel’ the wireless network is using, you will need to log into the Sky
wireless router to check this:
Enter 192.168.0.1 in the address bar, then press Return or Enter
A login box will pop up. Enter Username: admin and Password: sky
To check the channel that the wireless network is using, select Wireless Settings from the left hand
menu, and check what number is listed next to Channel in the Wireless Network section. If you want, you can also write this down on the label on the bottom of your Sky wireless router for future
reference.

 

[Katilea]

Thanks for your advice, I will try that today and if not i will contact Netgear to see if its a different passwords for Mac.

Now i read about changing settings to WEP it rings some bells that someone told me before about my ibook been an older model and wouldnt work on one kind of network but i cant remember which one he said it wouldnt work on! He did say it would make network less secure and wasnt really a mac fan so wasnt keen to put it on, just charged me £120 for setting it up on the tablet and desktop pc! That was a different router though when I was on AOL.

 

[kaiwai]

Thanks for your advice, I will try that today and if not i will contact Netgear to see if its a different passwords for Mac.

Now i read about changing settings to WEP it rings some bells that someone told me before about my ibook been an older model and wouldnt work on one kind of network but i cant remember which one he said it wouldnt work on! He did say it would make network less secure and wasnt really a mac fan so wasnt keen to put it on, just charged me £120 for setting it up on the tablet and desktop pc! That was a different router though when I was on AOL.

Well, you can change it yourself, all the instructions are on the sky broadband website.

According to google Mac OS X 10.3.9 + latest updates supports wpa. It sounds like there are issues with your router in regard to the wpa password.

 

[Katilea]

I didnt know instructions were on sky website! i only go on there to get my email! I did email Netgear who said that when they supplied SKy with the routers they put thier own software on it so people at Netgear didnt know. So i have to wait and see if sky answers my email.

I'll go see if i can find where it tells me to change it.

Thanks for your help

 

[kaiwai]

I didnt know instructions were on sky website! i only go on there to get my email! I did email Netgear who said that when they supplied SKy with the routers they put thier own software on it so people at Netgear didnt know. So i have to wait and see if sky answers my email.

I'll go see if i can find where it tells me to change it.

Thanks for your help

Basically, hook up the ethernet, open your browser, put in the address 192.168.1.1 and use the login/password from the previous post; from there you'll need to use the web interface; I'm sure there will be an option like 'wireless' and choices like whether to enable it, what SSID is set, the security to use (WEP or WPA) and the password for wireless.

 

[Katilea]

Hi again

I managed to get into the Router wireless settings using the PC. I even copied and pasted the password into an email then opened it on the mac to paste it into the password box so it would be identical, but it still says the password is invalid.

The only other thing i can think of is under security it said WPA-PSK. Where do I go on the mac to find if it says the same on the ibook?

The other options were WPA-802.1x and WEP.

 

[kaiwai]

Hi again

I managed to get into the Router wireless settings using the PC. I even copied and pasted the password into an email then opened it on the mac to paste it into the password box so it would be identical, but it still says the password is invalid.

The only other thing i can think of is under security it said WPA-PSK. Where do I go on the mac to find if it says the same on the ibook?

The other options were WPA-802.1x and WEP.

Have you installed the latest airport updates? more correctly - all the updates available?

 

[Katilea]

It did an update as soon as i found i could get online with the ethernet, that updated to 10.3.9. I dont know if it updated the airport card.

Where would i find updates for airport card? i'm not sure what model it is. How do i know if its does WPA-PSK?

 

[Katilea]

Woo hoo...finally online with wireless!!!

Hi

I found the software update menu and thought i'd click on it to see if it mentioned airport at all and there was one there. so i installed some updates and couldnt believe it when hadn't even put the password in this time!

Thanks so much for all your help, finally I can chat in bed or on the sofa while i'm watching telly...lol!!

Thanks again

Kati x