hiya, (i hope this is the correct part of the forum) I hooked my parents up with skype (windows XP) for a 3 week trip to Alaska... for a couple of nights they are in Vancouver, BC. when she boots up skype she can see our video but we can't see them.... since i'm an apple guy I'm not familiar with what kind of "window" she is looking at... I know on Skype for Mac the little "video" button is on the pop up window.... from what she says, she does not see a "video" button on her pop up window... I hope I said that right.... any help would be appreciated. thanks dave ps i've been bugging them for years to switch to mac! I'm almost there when i got my mom an iPod Touch (baby steps i was hoping) I just wish they got one before the trip!! it would make my life so much easier!!