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SL install problems HELP

R

renurb

macrumors newbie
Original poster
I just bought snow leopard and i can get it to install on my macBook, i have tried the upgrade and it keeps telling me that the install cant be completed, or the it stops when my computer is going to reboot and just gets stuck at the gray screen with the apple logo and spinny thing what ever it is called (not the pinwheel)

I then tried a clean install and it still gets stuck at the gray screen.

What am i doing wrong?

I have completed the upgrade on my imac successfully
 
What do you mean by you tried a "clean install"? Did you actually do a full erase and reformat of the hard drive though Disk Utility? If so then just proceed with the install without restoring from a Time Machine backup or migration assistant.
 
i tried to boot from the disk and i just got the gray apple screen i cant boot from the disk
 
so i was just on the phone with apple customer care for 2 damn hours!!! after i hit the 2 hour mark of doing the same thing over n over again, the ladt tells me that she is going to transfer me to the advanced support (or whatever she called it) department, then she say oh wait they close at 9:30 It was 9:58 when she said that!!!!!

Every time i call apple i hate their company more n more.
 
renurb said:
so i was just on the phone with apple customer care for 2 damn hours!!! after i hit the 2 hour mark of doing the same thing over n over again, the ladt tells me that she is going to transfer me to the advanced support (or whatever she called it) department, then she say oh wait they close at 9:30 It was 9:58 when she said that!!!!!

Every time i call apple i hate their company more n more.
Click to expand...

Maybe you should ask yourself, what exactly you want them to do.
 
fix the ****ing problem!!! Or better yet supply a quality product so i dont have to call a god damn customer service line. is that to much to ask
 
renurb said:
fix the ****ing problem!!! Or better yet supply a quality product so i dont have to call a god damn customer service line. is that to much to ask
Click to expand...

Maybe they could also include a bottle of ZANEX for you with the product. MAybe you can do a clean install? Calm down 🙂
 
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