Slickwraps.com what a ripoff!Id

Discussion in 'Buying Tips and Advice' started by 50L, Jul 18, 2014.

  1. 50L macrumors regular

    50L

    Joined:
    Mar 2, 2014
    #1
    Hi guys , im furious

    im based in the EU and ordered from slickwraps.com. I paid 43dollar for my order

    Today the postman came ( finally after 2 weeks)

    On my package a decal for customs from slickwrawhere it is stated that the total of my order was 75dollar. ???????

    I had to pay 38!!!!dollar taxes :-S

    What can I do about this? Im sooooo mad
     
  2. Kebabselector macrumors 68030

    Kebabselector

    Joined:
    May 25, 2007
    Location:
    Birmingham, UK
    #2
    Did slickwrap automatically add local taxes and duty to the price?
     
  3. 50L thread starter macrumors regular

    50L

    Joined:
    Mar 2, 2014
    #3
    no just a message on the package itself :
    customs declaration
     
  4. slickwrapsinc macrumors 6502

    slickwrapsinc

    Joined:
    Jul 18, 2014
    Location:
    Andover, USA
    #4
    Hello,

    Very sorry for the inconvenience and troubles. I understand receiving a bill from your local government for importing can be really frustrating. We have no control over what a government chooses to charge for customs, we calculate that fee automatically and through a partnership with USPS before shipping and pay on your behalf.

    With that said I'm here to help in anyway possible. Please reach out to us and we can help resolve this.

    Thank you and have a Good Weekend!
    Weston
    Slickwraps
     
  5. 50L thread starter macrumors regular

    50L

    Joined:
    Mar 2, 2014
    #5

    Hi, here you can see what te problem is :

    [​IMG]


    my price was 43dollar

    price stated on customs : 73 dollar

    this means MUCH higher taxes!

    please prive message me your e mail adres, I have already contacted the support mail on the website this morning
     
  6. slickwrapsinc macrumors 6502

    slickwrapsinc

    Joined:
    Jul 18, 2014
    Location:
    Andover, USA
    #6
    Hello,

    Thanks for providing that! It really helps us understand the issue.

    We will be responding to your ticket this morning.

    Note: You can see that we did mark GIFT on the package. Meaning taxes/duties should not have been charged. Not a Slickwraps "ripoff" as you state really a governmental ripoff.

    Thank You!
    Weston
    Slickwraps
     
  7. RedTomato macrumors 68040

    RedTomato

    Joined:
    Mar 4, 2005
    Location:
    .. London ..
    #7
    Thank you Slickware for your prompt response. However, I have to say;

    - I believe (but I might be wrong) that taxes are still payable on imported gifts over a certain value (otherwise everything would just be marked as gifts!)

    - It's a bit unfair to call it a government rip-off when you've just stated that you actively tried to collaborate in evading import taxes by marking the package as a 'gift' when it's clearly a business transaction. You're the one trying to rip off the government.

    (this is completely apart from the whole question of are taxes fair or not?)

    Anyway I'm not going to report you or anything, just taking issue with the logic in your statements. Good luck with clearing up the mislabeled prices situation.
     
  8. slickwrapsinc macrumors 6502

    slickwrapsinc

    Joined:
    Jul 18, 2014
    Location:
    Andover, USA
    #8
    Thanks for the info! I'll pass this on for sure! :)

    Have a Good Weekend! :)

    Weston
    Slickwraps

    Wait, this is not the OP. confused

    ----------

    Hello,

    I heard we got you taken care of!

    If you ever need anything, please let us know!

    Thank You!
    Weston
    Slickwraps
     

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