'Slide to unlock' not responding....HELP!

Discussion in 'iPhone' started by jgw1283, Sep 17, 2007.

  1. jgw1283 macrumors regular

    jgw1283

    Joined:
    Aug 6, 2007
    Location:
    Tempe, AZ
    #1
    so just a minute ago my phone wont unlock and the 4 bottom dock icons dont respond to touch. Anyone had this happen? All the other buttons work on the iphone just not the bottom section, but I cant unlock it. What can I do??
     
  2. brinycbri macrumors 6502a

    Joined:
    Mar 13, 2007
    #2
    try a soft reset bu pressing both home and off buttons for 5 sec
     
  3. jgw1283 thread starter macrumors regular

    jgw1283

    Joined:
    Aug 6, 2007
    Location:
    Tempe, AZ
  4. plumbingandtech macrumors 68000

    Joined:
    Jun 20, 2007
  5. jgw1283 thread starter macrumors regular

    jgw1283

    Joined:
    Aug 6, 2007
    Location:
    Tempe, AZ
    #5
    yea I tried that too...the weird thing is now I can slide it to unlock once out of about every 20 times, but the bottom dock icons still dont work....either way this is a pain in the butt and has to be fixed.....
     
  6. jgw1283 thread starter macrumors regular

    jgw1283

    Joined:
    Aug 6, 2007
    Location:
    Tempe, AZ
    #6
    also, if I take it in to an Apple store, whats the process like for getting a replacement one?

    what about all my stuff on my current iphone....is there a way to get this back on the one they exchange for me?
     
  7. jgw1283 thread starter macrumors regular

    jgw1283

    Joined:
    Aug 6, 2007
    Location:
    Tempe, AZ
    #7
    so I tried the "restore" option and it didnt help....:(
     
  8. plumbingandtech macrumors 68000

    Joined:
    Jun 20, 2007
    #8
    Apple store time if you can.

    Drop by first thing in the morning when everyone is still chipper.

    Good luck!
     
  9. Radam macrumors member

    Joined:
    Dec 3, 2006
    #9
    that just happened to me today, i made an appointment and they gave me a new phone as soon as they saw what was happening.
     

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