Slight crack by the slient/vibration button, will apple exchange?

Discussion in 'iPhone Tips, Help and Troubleshooting' started by alphatectz, May 19, 2009.

  1. alphatectz macrumors 6502a

    alphatectz

    Joined:
    Nov 20, 2008
    Location:
    New York, NY
    #1
    So I take my case off my iPhone and I notice that there is. Slight crack by the silent/vibration button is it possible that apple will exchange my iPhone? Ialso notice that the light has been leaking from the bezel recently.
     
  2. ucfgrad93 macrumors P6

    ucfgrad93

    Joined:
    Aug 17, 2007
    Location:
    Colorado
    #2
    Give it a shot. The worst thing they can say is no.
     
  3. alphatectz thread starter macrumors 6502a

    alphatectz

    Joined:
    Nov 20, 2008
    Location:
    New York, NY
    #3
    I'll try that this week. Thnx
     
  4. natebookpro macrumors 6502a

    Joined:
    Sep 25, 2008
    Location:
    Maryland
    #4
    Same thing happened to me. I called AppleCare and they asked me a very specific series of questions, sent me to an apple store and the genius asked the exact same questions. Obviously a known issue that they are trying to get info on. To answer your question yes they will exchange it.
     
  5. alphatectz thread starter macrumors 6502a

    alphatectz

    Joined:
    Nov 20, 2008
    Location:
    New York, NY
    #5
    Now that's good news for me. I'll make my appointment with the genius bar for tomorrow.
     
  6. natebookpro macrumors 6502a

    Joined:
    Sep 25, 2008
    Location:
    Maryland
    #6
    I would actually suggest calling applecare instead
     
  7. alphatectz thread starter macrumors 6502a

    alphatectz

    Joined:
    Nov 20, 2008
    Location:
    New York, NY
    #7
    k
     

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