Slingbox help

Discussion in 'Apple TV and Home Theater' started by boston04and07, Oct 28, 2013.

  1. boston04and07 macrumors 65816


    May 13, 2008
    So my Slingbox Solo was working just fine for a while now, then one day it said it didn't have my remote for my cable box. I tried resetting it, and the thing is working fine, streaming video and sound to my laptop and iPhone, but I just can't change channels. I tried resetting it but when I got to the part in the setup where you're supposed to find your remote, it didn't find anything under any of the keywords I'd tried. I then tried to select it from a list, but as soon as I selected my device type as being a "Cable TV Box," I was told that "no manufacturers were available."

    I know Sling's a pretty terrible company and that their devices fail all the time, but it seems like a problem on their end, not mine. And what's worse is that I'm just outside their 1 year help period so they'd make me pay to call them, ugh.

    My cable box is a RCN-supplied Tivo for the DC region. Any advice would be appreciated...
  2. niteflyr macrumors 6502a

    Nov 29, 2011
    Southern Cal
    Have you checked for any software/firmware updates? Sling has pretty good user forums for help.

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