Slow internet

[dukebound85]

So I moved into an apartment and I have to pay for half the internet (my share is 35 bucks).

The internet is from Comcast and when running speedtest, I get a DL of ~.55Mbps and an UL of about 2.5Mbps

This is really slow. Is there something wrong? I have been testing this repeatedly the last week, since i have moved in. Is this really what 70 a month for internet consists of? I am so used to promotional bundles or having it included in my rent

 

[MisterMe]

Why don't you login to Comcast's website and check what customers in your area are buying for $70.

 

[dukebound85]

Hmm, tested my connection today and it was about 5Mbps. I then started up Netflix, loaded fast and like within 10 seconds, it had to adjust due to slower internet. I then tested again and it is at .5-.6 Mbps

Is this a case of being throttled? If so, how can I change it? I do have access to the router settings...

 

[iThinkergoiMac]

I have Comcast, I pay $70/mo (no promotion), and I see real-world download speeds in excess of 2 MB/s. Obviously, something is wrong. I'd contact Comcast Customer Service and see if they can fix it. Most likely they'll need to reset the line or replace your modem.

Also, this isn't exactly an OS X issue.

 

[dukebound85]

I have Comcast, I pay $70/mo (no promotion), and I see real-world download speeds in excess of 2 MB/s. Obviously, something is wrong. I'd contact Comcast Customer Service and see if they can fix it. Most likely they'll need to reset the line or replace your modem.

Thanks. Think it is a setting in the router by chance though?

Also, this isn't exactly an OS X issue.

I know but what other category should I have placed it in?

edit: I disabled wifi protected set up to manual and my speeds jumped from .55Mbps to almost 10Mbps. Much better