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KeepFishing

macrumors newbie
Original poster
Jun 29, 2009
4
0
San Marcos, CA
Forgive me; I'm new to Macs and pretty ignorant about computers in general, but I've been having problems with Internet on my new computer.
Pages load slowly or not at all, and sometimes they stop loading midway. I can't watch videos or stream any kind of music without it not loading completely. I tried searching for help and read that I could fix it by changing numbers in Network Settings under DNS Servers, but there's a number there already that I can't delete.
ANYway, it's a MacBook 5.2 with OS X 10.5.6
Any help would be greatly appreciated!
 
1. Download OnyX (a free maintenance utility).
http://www.macupdate.com/info.php/id/11582

2. Open OnyX and Click Cancel on these two Alert Panels:
-Cancel the S.M.A.R.T. Box
-Cancel the Startup Volume Box

3. Enter your Password

4. Click on the Cleaning Tab

5. In each tab, within the Cleaning Tab, execute the command. Check all the boxes in each tab. When its finished in that tab, it will ask you to reboot. Say NO. Go on to the next tab and repeat until all tabs, within the Cleaning Tab, are done. THEN REBOOT.
 
Try adding the OpenDNS servers (208.67.222.222 and 208.67.220.220) to your DNS settings in Network Preferences. Click the plus sign at the bottom to add the new servers to the listings. The one you can't delete should be the local address of your router. You can also change the DNS server settings of your router to these same OpenDNS servers if changing them in the OS X Network settings doesn't seem to help. Give it a shot and let us know if this helps at all.
 
Have a friend over and see if it does it on their computer as well.

Also check to make sure your wireless router is password protected with WPA2 security. A neighbor might be sucking up all your bandwidth.

I noticed you're running 10.5.6: (10.5.7 is current) Have you run Software Update yet on your new computer? I think there's been an airport update or two lately. Its found in System Preferences as well. Onyx probably wouldn't help you, as a couple weeks really isn't enough time to build up the crap that can slow things down like that.

If none of these work, and your friends is slow as well, contact your provider, its probably them.
 
Contact your service provider. They may be doing maintenance. Comcast do that a lot!!!
 
My mom has a PC and the Internet works fine on her computer. And yesss, it's password protected.
I did the software update and the DNS number thing, and it seems better! Or maybe it's just my imagination? Everything is loading quickly; videos still don't completely but that isn't reaaally important.
 
My mom has a PC and the Internet works fine on her computer. And yesss, it's password protected.
I did the software update and the DNS number thing, and it seems better! Or maybe it's just my imagination? Everything is loading quickly; videos still don't completely but that isn't reaaally important.

If videos aren't working quite right go to adobe.com and make sure you have the latest flash player installed. That's the only other thing I can think of!
 
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