Slow Movie download help.

Discussion in 'iPad Tips, Help and Troubleshooting' started by Robbiemac, Mar 28, 2012.

  1. Robbiemac, Mar 28, 2012
    Last edited: Mar 28, 2012

    Robbiemac macrumors newbie

    Joined:
    Sep 23, 2011
    #1
    uncle visiting from Canada to Australia with IPad and ITunes account purchased a movie yesterday and has not downloaded in 16 hours,tried to play, started playing at 75% download then crashed. Went back into Itunes store, checked the download which had restarted noted 22 hours to finish, 24 hours later still not finished saying 400 hours to 1200 hours to complete, tried to pause. Will not pause what should I do. Normally only takes an hour to download.
     
  2. Robbiemac thread starter macrumors newbie

    Joined:
    Sep 23, 2011
    #2
    Still not downloaded. Checked download allowance and have only used 7gb out of 50gb... So my question is, if I go into the videos app, hit edit and delete movie that hasn't finished downloading will he be charged for the movie? And if he has can he re download it on his laptop?
     
  3. dukeblue91 macrumors 65816

    dukeblue91

    Joined:
    Oct 7, 2004
    Location:
    Raleigh, NC
    #3
    I don't know why you are having download problems but yes he can re download them free.
    I think why you are having issues after all.
    It's because of being in another country.
    His iTunes account is in canada and you are in Australia.
    Try to go to iTunes Canada and download it from there.
     

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