In my experience all the repairs I have had (four) have an awfully long turn around time. They are all over a week. I never really paid any attention until September. They told me it was busy because it was back to school, so I understood. Then in November they were also "busy". It seems to be a staffing issue. A battery replacement should not take 8 days. My laptop has been repaired in total probably for 30 days. I feel as if apple should up the speed in which repairs are done.