My brand new macbook pro that is 6 days old is taking 5 minutes to open iWeb with only Safari open in the background. Usually it works, but twice it didn't. I have also had my trackpad act like it is depressed and highlighting everything.
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SlugBook Pro?
- Thread starter samk8000
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If it's that new, just bring it back to the Apple store and have them look at it. (Make sure you setup a Genius bar apt.)
It's not all the time so knowing my luck, I'll take it and they'll tell me it's fine then it will mess up again. Would Futureshop be good as well because I bought it there and it's closer than the apple store.
It's a brand new machine.....It should be fast and run flawlessly. Anything less is unacceptable. If it is under 14 days old, I would take it back and request a new machine, assuming that this is in line with the return policy of where you purchased the machine(I am not familiar with future shop).
Futureshop should be able to take care of it for you, Just return it and get a new one. Btw, which futureshop did you buy it from?
Good luck with that. I know its frustrating but if you complain and you have an issue that is random then you pretty much guarantee they won't do anything for you unless they see it. However if you try to be as nice as possible about it, then even if they don't see the problem first hand they may swap it out w/o a problem since it is new.
Quick Hijack: If you buy from another store instead of Apple B&M, do you have to go back to the original store or can you bring it back to Apple?
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As a fellow Canadian follow my advice! Return this computer to Futureshop, they have a no questions asked return policy within 14 days! ALSO RETURN THE FUTURESHOP WARRANTY. If you want an extended warranty get applecare from apple NOT the futureshop extended BS warranty they sell you on. The applecare covers way more including any mac peripherals (mice, routers etc) you have. Use your money to buy a brand new machine at futureshop (because their return policy is better than Apples) and then after the fact buy the applecare for your computer if you want but I would wait awhile because you have a full year to buy the apple care so if later you decide to get a differant computer and sell this one you aren't out the money! If you bought the computer on boxing day and got a deal return the warranty and just do a straight exchange for a new computer DO NOT LET THEM TRY TO FIX IT!
As a fellow Canadian follow my advice! Return this computer to Futureshop, they have a no questions asked return policy within 14 days! ALSO RETURN THE FUTURESHOP WARRANTY. If you want an extended warranty get applecare from apple NOT the futureshop extended BS warranty they sell you on. The applecare covers way more including any mac peripherals (mice, routers etc) you have. Use your money to buy a brand new machine at futureshop (because their return policy is better than Apples) and then after the fact buy the applecare for your computer if you want but I would wait awhile because you have a full year to buy the apple care so if later you decide to get a differant computer and sell this one you aren't out the money! If you bought the computer on boxing day and got a deal return the warranty and just do a straight exchange for a new computer DO NOT LET THEM TRY TO FIX IT!
But I saved $200 on it and I still have 1 year applecare where I can return it to the apple store