Small metal broke off RAM chip?

Discussion in 'Mac Accessories' started by sman591, Feb 6, 2011.

  1. sman591 macrumors newbie

    Aug 6, 2009
    When I was installing my 8GB RAM upgrade for my MacBook Pro a tiny piece of metal broke off. Picture included below- does it have any affect on performance/full 8GB value?

  2. John T macrumors 68020

    John T

    Mar 18, 2006
    That's not a piece of metal you've broken off - it's either a surface mount resistor or capacitor, an integral component of the stick! Therefore, in all likelihood, the efficiency has at least been compromised.
  3. CylonGlitch macrumors 68030


    Jul 7, 2009
    But if you are really good with a soldering iron, and you have the part, and it wasn't damaged (broken termination) you can put it back on.

    More then likely it is a bypass cap that is used to keep your power clean to the chips. On a well designed piece of equipment, there will be plenty and thus leaving one off won't be a big deal. BUT I can't be sure unless I look at the board. It could be a termination resistor which would be bad.

    You can

    a) Try it and see if it works -- it won't hurt anything (unless the piece is stuck between pins somewhere).

    b) Try to solder it back on.

    c) Replace it

    Or try all three; see which works best for you.

    BTW, how the heck did you do that? They shouldn't come off easily. If it is brand new, then I'd exchange it saying it was faulty; caps don't just pop off (well with a little force they do).
  4. reebzor macrumors 6502a


    Jul 18, 2008
    Philadelphia, PA
    I would:

    1) try it and see if it works
    2) if it doesn't RMA it
  5. sman591 thread starter macrumors newbie

    Aug 6, 2009
    I'm using the RAM right now, and filled up all the space on it up through After Effects with no issues. I can try sending it back to NewEgg (where I bought it), but I don't want to if I don't have to.

    I'm not worried about it if it's a power deficiency (as long as it's still okay). All i'm worried about is speed/performance and capacity, which I haven't found any issues on my own with it.

    The RAM chip got stuck in it's port, so I used a screwdriver to pry it out (probably the worst idea) and the screwdriver must have hit one of them when the chip popped out.
  6. Jeff89179 macrumors newbie

    Jun 6, 2013
    Been there.

    Exact same thing happened to me. Exact. Work let me upgrade my MacBook to a MacBook Pro, I was swapping the 8gb of ram from the old one to the new one, apparently the chips didn't go in all the way into their sockets and got stuck at the edge near the battery. Used a screwdriver (Phillips first) to try and pry it out, that broke off the same component you broke off. Then tried a flathead to get the corners while pushing down and letting up in between. Well once it finally popped out, the ram was bowed, which was easily bent back in to place. It all shows as working and at full capacity, but I don't trust it. I ordered a new 8gb kit from amazon and had it rush ordered. Should be here tomorrow actually.

    My assumption is that the component that broke off wasn't extremely crucial. Obviously important but not to where it won't function without it.

    Perhaps neither of us should use screwdrivers for that purpose again...also, be sure the ram is in all the way. You shouldn't see much of the pins showing (if any at all) if they are fully in. Basically, just double check your work. That goes for everyone.
  7. brand macrumors 601


    Oct 3, 2006
    Why should the manufacture or retailer be responsible for the end user physically breaking the part due to negligence?
  8. John Kotches, Jun 7, 2013
    Last edited: Jun 7, 2013

    John Kotches macrumors 6502

    Jan 19, 2010
    Troy, IL (STL Area)
    Because no one is responsible for their own actions anymore. What, you didn't get the memo? ;)
  9. Jeff89179 macrumors newbie

    Jun 6, 2013
    i was actually told to try and RMA it as well. Worth a try as it's under limited lifetime warranty. haven't looked at the details yet and i'm sure in our case, we aren't eligible, but it couldn't hurt to try.

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