Smart Keyboard has terrible reviews. Is it really that bad?

shamash

macrumors 6502a
Original poster
Jul 19, 2008
584
17
Taichung, Taiwan
Looking at the reviews on apple.com for the smart keyboard, I'm hesitant to buy it. I'm selling my laptop and switching to a 12.9 iPad (I also have a desktop computer) but I'd like to have a keyboard for the iPad still. Do they really break so quickly?
 

The Game 161

macrumors Core
Dec 15, 2010
19,440
9,558
UK
Break? No but the odd key can get worn down and get dirt quick but in terms of using it? I enjoyed the experience just fine. Works very well
 

The Game 161

macrumors Core
Dec 15, 2010
19,440
9,558
UK
The issue I've heard is that keys stop working within around 6 months, and then it just stops connecting at all.
didn't happen with me but if it does? you take it in store and get a brand new one. Just keep your receipt
 

sracer

macrumors G3
Apr 9, 2010
8,357
8,718
Prescott Valley, AZ
Looking at the reviews on apple.com for the smart keyboard, I'm hesitant to buy it. I'm selling my laptop and switching to a 12.9 iPad (I also have a desktop computer) but I'd like to have a keyboard for the iPad still. Do they really break so quickly?
The issue I've heard is that keys stop working within around 6 months, and then it just stops connecting at all.
I've owned the ASK for my 12.9 for 15 months and have used it practically every day during that time. No wearing off of the lettering on the keys. No separating of the seams. No keys that stop working. No suddenly stop connecting.

Then again, I bought my ASK about 4 months after it was initially released. (that's one of my rule of thumbs... wait 3-5 months after release to buy an Apple product). I wonder if those reports are from that first batch.
 

gorkt

macrumors 6502a
Sep 15, 2007
571
264
Mine works fine, no broken keys. I really like the feel of typing on it. It has frayed and delaminates at the corners however. My local Apple Store is being refurbished so I hadn't got a chance to exchange it, then they dropped the 10.5 so I just bought that one. I hope they used better adhesive on the new one.
 

Swisspo

macrumors 6502
Apr 19, 2015
269
138
Ohio
I have been using my ASK since released on my 12.9'' Pro. While it is definitely no MBP experience, I do enjoy it a lot more than I thought I would when I took it out of the packaging. Initial thoughts was " WOW! What a flimsy piece of garbage.." However, once I got it set up and used it more & more, I found it to be quite an enjoyable typing experience. Only complaints that really stuck for me was, no adjustable angles and it really isn't meant for on your lap typing. As far as durability is concerned, mine looks and works just like it did the day I purchased it.
 
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markphil1424

macrumors newbie
Jul 11, 2015
12
3
Northeast Ohio
Got mine last September with my iPad Pro 9.7 - adjusted to it fast and it's been great, no visible wear and no malfunctions. Not everyone has the same experiences, but no complaints here. I plan on getting another when I upgrade to a new iPad Pro.
 

Traverse

macrumors 604
Mar 11, 2013
6,729
2,926
Here
Keyboards are a personal thing.

For me, the SK is the first iPad keyboard I could ever use for more than 2 weeks. And the 10.5" keyboard will be a bit bigger which makes it even better!
 
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ssledoux

macrumors 68000
Sep 16, 2006
1,619
884
Down south
I LOVE the ASK! I've had my 12.9 and keyboard since last February or March, and I cannot imagine using a different keyboard. It's so easy to type on.

I do occasionally have an issue with it just stopping, and I have to remove and reconnect it from the pad (I'm thinking the connectors might just get a little dirty), but it's maybe once a month. Of course I'm out of my warranty now, but if the whole thing broke tomorrow, I'd replace it without a second thought.
 

ascender

macrumors 68030
Dec 8, 2005
2,570
587
Was there not a report recently saying that Apple would replace these even if outwith warranty due to some known faults? Might even have been for 3 years if I remember rightly?
 
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Fireball Dragon

macrumors 6502a
Nov 26, 2012
841
209
Chigwell, England
Rather than start a new thread, I hope someone can help with my query here.

My ASK has some creases, notably around the space key. Is this normal? I am a little underwhelmed by the whole design and am contemplating longevity as it seems like the keys are simply covered in a thin sheet of plastic?
 

Jmoc916

macrumors member
Oct 20, 2016
36
14
CA*
I absolutely love it so far. No complaints from me!
Are you using the 10.5? Thinking of picking one up today but I have read that it doesn't lay flat while typing... so when you press on the keys the iPad almost tilts a bit from the weight. Nervous about that
 

jschu22

macrumors regular
Apr 12, 2008
246
169
The fact is that the Smart Keyboard is a compromise, just like a convenience store, that you really wouldn’t use if you didn’t need the convenience that it offers. That being said, it is much better than say the many Bluetooth keyboard options I’ve used before.
 

rukind2

macrumors member
Jul 8, 2012
66
19
The fact is that the Smart Keyboard is a compromise, just like a convenience store, that you really wouldn’t use if you didn’t need the convenience that it offers. That being said, it is much better than say the many Bluetooth keyboard options I’ve used before.
For me it's better than the keyboard on my 2016 MBP (I hate the clicky sound the keys make when typing).
 
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billyripkin

macrumors 6502
Jun 28, 2007
364
7
Chicago
Looking at the reviews on apple.com for the smart keyboard, I'm hesitant to buy it. I'm selling my laptop and switching to a 12.9 iPad (I also have a desktop computer) but I'd like to have a keyboard for the iPad still. Do they really break so quickly?
I have owned a keyboard since day one and never had a issue. Still looks and works like brand new. I can't imagine using my iPad without it.
 
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Jmoc916

macrumors member
Oct 20, 2016
36
14
CA*
Ive seen review where it does not even sit flat.
I had this same question. Bought the keyboard and it works perfect. Had it for my 9.7 and it lays flat the same way as that keyboard. Maybe its just some of them.
 

jcshas

macrumors 6502
Oct 8, 2003
335
238
I owned the ASK for the 9.7 which I sold on eBay, and am now using the new 10.5. I've never experienced issues with either. I also had the Logitech Create for my 9.7, which was nice but I found it to be a little on the bulky side everyday use so I used the ASK about 90% of the time and love it. I think it all comes down to personal preference. Keyboards are definitely not one size fits all.
 

DoctorDoctor

Suspended
Jul 14, 2016
181
259
Just purchased an iPad Pro 10.5 and want to get this keyboard. What do you guys use to protect the back of the iPad ? Or do you just go naked ?

Jason
 

shyam09

macrumors 68020
Oct 31, 2010
2,069
1,970
Just purchased an iPad Pro 10.5 and want to get this keyboard. What do you guys use to protect the back of the iPad ? Or do you just go naked ?

Jason
NAKED!

Though I might buy one of dbrand's skins once it comes out.

The only time I got a case was for the iPad 3 (Apple Smart Case?) since it was my first iPad. All other iPads went naked and are still fine.