smart status - failing

JamesP.

macrumors regular
Original poster
Jun 13, 2012
122
0
i try this on Smart Utility and it says errors overall smart status = failing.


I try on disk utility and says appears to be ok.

Why would i get conflicting reports and is there anything else i can check?
 

steveOooo

macrumors 6502a
Jun 30, 2008
737
87
UK
Go to file - copy

Open text edit and go to file - paste

Make sure u hold the power forward button - next to option
 
Nov 28, 2010
22,684
27
located
Go to file - copy
In what application? And the COPY command (CMD+C) is normally located under EDIT.

Open text edit and go to file - paste
The same as above, but I guess you got confused. Happens to me too. :)

Make sure u hold the power forward button - next to option
But this is the reason I reply, what is the POWER FORWARD button? On the left of the OPTION key is CONTROL and on the right of the OPTION key is COMMAND.
 
Nov 28, 2010
22,684
27
located
i try this on Smart Utility and it says errors overall smart status = failing.


I try on disk utility and says appears to be ok.

Why would i get conflicting reports and is there anything else i can check?
How old is the HDD and has been used much? Is the the data on it backed up, if you need it?
 

JamesP.

macrumors regular
Original poster
Jun 13, 2012
122
0
late 2011 i bought the laptop. laptop has had a good bit of use but ive had hard drive last alot longer than this. as for instructions above im lost.
 

JamesP.

macrumors regular
Original poster
Jun 13, 2012
122
0
Is it a MacBook Pro or Mac Pro you have?

Anyway, do you have a backup?
MBP 15" Late 2011

"Verify Disk" or "Repair Disk" doesn't check S.M.A.R.T. status. There is no conflict.

Hard drives fail early quite often. Are you still under warranty?
Is it failing if it didnt show in disk utility? but did show this other smart utility?


Would anyone be able to tell me what checks to do to be sure whats wrong.

Its under warranty for another 3months..
Whats on the disk i could move onto another and wipe anyway but I really would prefer have working HD.

Any help is great.

J.
 

noteple

macrumors 65816
Aug 30, 2011
1,407
323
In terminal
diskutil info disk0 | grep SMART

The " | " between disk0 and grep is the pipe symbol.

If it says Verified all is well according to OSX

If not get it to Apple and get the drive replaced.
 

T5BRICK

macrumors G3
Aug 3, 2006
8,095
2,057
Oregon
MBP 15" Late 2011



Is it failing if it didnt show in disk utility? but did show this other smart utility?


Would anyone be able to tell me what checks to do to be sure whats wrong.

Its under warranty for another 3months..
Whats on the disk i could move onto another and wipe anyway but I really would prefer have working HD.

Any help is great.

J.
What prompted you to check the SMART status? Are you having other problems with the drive?
 

tbrinkma

macrumors 68000
Apr 24, 2006
1,651
91
Back it up and get the drive replaced. SMART failures are almost *always* an indication that your drive is dying. :(
 

JamesP.

macrumors regular
Original poster
Jun 13, 2012
122
0
In terminal
diskutil info disk0 | grep SMART

The " | " between disk0 and grep is the pipe symbol.

If it says Verified all is well according to OSX

If not get it to Apple and get the drive replaced.
SMART Status: Verified
Wonder why 3rd party software says not so then. :confused:

What prompted you to check the SMART status? Are you having other problems with the drive?
I was looking for some software check an external drive, so I ended up trying this on my main drive. Didnt see any problems, just was somewhat alarmed when it said my mac drive was failing.
 

iHeading

macrumors member
Nov 24, 2011
72
0
Boot into the machine in single user mode
CMD-S on grey screen, do the FSCK -FY again see if it allows the disk to be self repaired, those are usually IO issues on the drive. What Os are you running? if you are on Lion or ML after doing that if that error comes up again try booting up onto the recovery partition by using CMD-R on the grey screen and running disk utility from there.

Let me know how it goes..