iPhone SMS contact details on home screen

Discussion in 'iOS 9' started by Dylan Robinson, Oct 27, 2015.

  1. Dylan Robinson macrumors newbie

    Dylan Robinson

    Joined:
    Oct 27, 2015
    #1
    I've had a look through the forum and can't see a thread sooo...

    Anyone had this issue, it is really hit and miss whether the contact info is displayed on the home screen when I receive a text/sms. It just shows the phone number.

    [​IMG]

    I then have to slide/unlock the phone to see who it is from.

    It doesn't seem to matter if the international dial code is there or not in the contact. I've tried with 'dial assist' on or off so it doesn't appear to be either of those potential pitfalls.

    This was never an issue prior to me installing iOS9 and 9.1 has not fixed the problem. It's been driving me mad for weeks. I'm in the UK and it is an iPhone 6.
     
  2. Blujelly macrumors 65816

    Blujelly

    Joined:
    Sep 2, 2012
    Location:
    South East England
    #2
    that top number is it assigned to a contact you know?
     
  3. Dylan Robinson thread starter macrumors newbie

    Dylan Robinson

    Joined:
    Oct 27, 2015
  4. Blujelly macrumors 65816

    Blujelly

    Joined:
    Sep 2, 2012
    Location:
    South East England
    #4
    Have you tried adding the number to your contact again via the message itself?

    Add to existing contact.
     
  5. Dylan Robinson thread starter macrumors newbie

    Dylan Robinson

    Joined:
    Oct 27, 2015
    #5
    No, that might work.

    I'm not sure why I have to go through that process for every contact that doesn't show correctly though. What a pain. It's worked for years prior to iOS9.
     
  6. Blujelly macrumors 65816

    Blujelly

    Joined:
    Sep 2, 2012
    Location:
    South East England
    #6
    Only reason I mention this, is because mine has done it once I ended up with the same numbers on my contact twice. I just deleted the first one, and used the second duplicate number.

    Worked fine after
     
  7. boabmatic, Oct 28, 2015
    Last edited: Oct 28, 2015

    boabmatic macrumors member

    boabmatic

    Joined:
    Oct 13, 2011
    Location:
    scotland
    #7
    I'm getting this too since day 1 of IOS9....

    when some messages arrive they just have the number in notification centre but when you open them the contact name is shown correctly at the top of the chat window.

    the issue happens with both iMessage and SMS contacts but not on all my contacts, some will show correctly?

    There was a post on the apple forum about it
    https://discussions.apple.com/thread/7222994?start=0&tstart=0
     
  8. Dylan Robinson thread starter macrumors newbie

    Dylan Robinson

    Joined:
    Oct 27, 2015
    #8
    Aye, super annoying. I've had a google and tried a few suggestions that 'may' have worked for other people. Nothing has worked for me.

    Having a look on the apple forums it does look like it is a common(ish) problem but only for people in the UK.
     
  9. boabmatic macrumors member

    boabmatic

    Joined:
    Oct 13, 2011
    Location:
    scotland
  10. liteshow macrumors regular

    Joined:
    Sep 20, 2012
    #10
    Solution: Completely DELETE that contact from your iphone AND whatever it is syncing to (icloud, gmail, exchange, etc). Reset the phone and add the contact back.
     
  11. boabmatic macrumors member

    boabmatic

    Joined:
    Oct 13, 2011
    Location:
    scotland
    #11
    thanks.. will try this... I tried deleting the message thread for the contact as suggested on the other post but it never worked.
     

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