SMS from a contact shows as 'Voicemail'

Discussion in 'iPhone Tips, Help and Troubleshooting' started by tmiles81, Sep 28, 2012.

  1. tmiles81 macrumors member

    Sep 13, 2011
    Melbourne, Australia
    Hi Guys,

    Hoping someone can help me out.

    I got my iPhone 5 set up on Telstra (Australian network) yesterday, but whenever my wife sends an SMS, the preview says it has come from 'Voicemail'.
    When i go into the message, it shows up as being from my wife along with all previous messages.

    I have had a SMS from a friend and theirs showed their name correctly in the preview screen.

    Has anyone had this or heard of it before? I tried deleting her from my contacts and then re-adding, but still hasn't fixed the problem.


  2. Sambob75, Oct 17, 2012
    Last edited: Oct 17, 2012

    Sambob75 macrumors newbie

    Oct 17, 2012
    Hi I have the exact same problem,

    I have tried deleting and adding, have tried a factory reset, nothing seems to work. I have lodged a ticked with Apple and they did not seem to care, have also lodged a ticket with Telstra and they are looking into the issue, by the way Apple said it was a Telco issue.

    Did you find a fix?

    By the way does you wife happen to have a HTC windows phone? perhaps it is a bug.

    And one more thing, does your wife have 101 in her number, I think it is a iPhone bug.

  3. tmiles81 thread starter macrumors member

    Sep 13, 2011
    Melbourne, Australia
    Hi, nah i haven't found a fix yet and i did the whole deleting and re-adding like you!
    Her phone is an iPhone 4 and yes she has 101 in her number too.
    Let me know what Telstra end up saying please its just so annoying when i get a sms from her!
  4. Sambob75 macrumors newbie

    Oct 17, 2012

    No love from Telstra, I think it is a bug we will have to learn to live with I have tried numerous things but the phone has a mind of its own!!
  5. hammered24 macrumors newbie

    Sep 25, 2010
    Have the exact same problem.

    Telstra iPhone 5 running iOS 6.

    Number has 101 in it. Setting the contact to use the +61 4xx xxx xxx instead of 04xx xxx xxx seems to have fixed it.
  6. Sambob75 macrumors newbie

    Oct 17, 2012
    I tried that did not seem to work for me.
  7. 2011Mnglxr macrumors newbie

    Jan 22, 2013
    Exact same problem here!

    And yes 101 in the number..
    Please keep us updated if u find a fix
  8. marty085 macrumors newbie

    Feb 10, 2013
    I have the exact same issue on Telstra post paid on a 3GS running iOS 6.1, my mate's number has 101 in it.. it is really damned annoying.

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