SMS not working with Apple Watch S4 & iPhone Xs Max

Discussion in 'Apple Watch' started by HDJulie, Sep 24, 2018.

  1. HDJulie macrumors demi-goddess

    Joined:
    Jun 13, 2008
    Location:
    Little Rock, AR
    #1
    I’m having a problem with SMS messages on the new S4 watch. Texts sent to me will show on the watch as a notification. However, the text itself does not show in Messages on the watch. I can send an SMS message from the watch & it will show on the phone & the person gets it, but the watch eventually says it failed to send. It is a cellular watch & I upgraded from a cellular S3. Cellular does work. Anyone else have this problem?
     
  2. big samm macrumors 65816

    big samm

    Joined:
    Oct 27, 2008
    #2
    Maybe try to do a reset network settings on the phone?
     
  3. HDJulie thread starter macrumors demi-goddess

    Joined:
    Jun 13, 2008
    Location:
    Little Rock, AR
    #3
    Gave it a shot but it didn’t help. Thanks, though.
     
  4. jjk454ss macrumors 601

    jjk454ss

    Joined:
    Jul 10, 2008
    #4
    Some show on mine, others don’t. Sometimes I am alerted on my watch, other times now. Same issue with texts on my iPad. Very poor experience with updgrading this year
     
  5. dohspc macrumors 6502

    dohspc

    Joined:
    Jun 7, 2008
    Location:
    Plano, TX
    #5
    I just upgraded from the X to Xs Max only getting SMS green messages on my phone but not on ipads or apple watch. imessage blue messages appear to be working though and synced across all devices. After testing I can send an sms message from both the apple watch and ipad and I get them on a test android device and the sent sms shows up on the iPhone. The strange thing is that eventually I will get a not delivered red error in the messages app on both the iPad and Watch even though they went though. When texting back from the android phone the reply only goes to the iPhone. After my health data finishes syncing I will try some troubleshooting to try and fix it but as far as I can tell my settings are good.
     
  6. dohspc macrumors 6502

    dohspc

    Joined:
    Jun 7, 2008
    Location:
    Plano, TX
    #6
    This process fixed mine.

    1. Power off all devices and then restart

    2. Using iPhone, turn OFF iMessage in Settings/Messages (this is an important step)

    3. Go to Settings/General/Reset & then press Reset Network Settings. (this will unfortunately also clear the passwords for any WiFi connections) s

    4. Reinput passwords for WiFi connections in Settings/WiFi

    5. Turn iMessage ON in Settings/Messages


    Extra steps if needed.
    6. Press Text Message Forwarding just below this (may take a few seconds to appear after turning iMessages on)

    7. Slide button on for one or all preferred devices.

    8. Device should be connected, shown by a green slide bar. If not power down the relevant device (not the iPhone) and repeat steps.
     
  7. smile1fish macrumors member

    smile1fish

    Joined:
    Sep 23, 2017
    #7
    Exact same thing happening to me.
     
  8. Wolff Petersen macrumors newbie

    Joined:
    Sep 24, 2018
    #8

    I do not have the Text Message forwarding option in my menu! I too updated my X to the XS. Same issue, unresolved with apple-care today. I'm on ATT, not sure if that matters.
     
  9. smile1fish macrumors member

    smile1fish

    Joined:
    Sep 23, 2017
    #9
    This worked for me, I didn’t need the extra steps. Thank you!
     
  10. Wolff Petersen macrumors newbie

    Joined:
    Sep 24, 2018
    #10
    DUDE! After proper testing mine is fixed too now! Thanks you... you are the man!!!
    --- Post Merged, Sep 24, 2018 ---
    So I closed iMessage on my macbook pro, and the strangest thing is going on. SMS's seem to be working still and my iPad, iPhone and Mac are synching, but I'm getting that green line in the SMS text again. WTF is going on! I do belive this is an apple software bug.
     
  11. jjk454ss macrumors 601

    jjk454ss

    Joined:
    Jul 10, 2008
    #11
    Thanks

    Tried this, now I just need a text message;)
     
  12. HDJulie thread starter macrumors demi-goddess

    Joined:
    Jun 13, 2008
    Location:
    Little Rock, AR
    #12
    Same for me!
     
  13. Tabby macrumors newbie

    Tabby

    Joined:
    Jul 27, 2010
    #13
    OMG Thank You! Apple should hire you! I just noticed that I was experiencing the same issue with my S4 watch. Your fix worked! I had the exact same problem when I got my S2 watch, and no one could fix it. It was so frustrating. I spent hours on the phone with Apple and took it in to the Genius Bar. They eventually told me to return it because they didn’t know how to fix it. My second S2 didn’t have the same issue.
     
  14. allanj37 macrumors newbie

    allanj37

    Joined:
    Oct 5, 2007
    #14
    This did not fix mine :(
     
  15. eagleglen macrumors 65816

    eagleglen

    Joined:
    Oct 2, 2009
    Location:
    Phoenix, AZ
    #15
    I had this problem and the fix above seemed to work. I stopped getting the Not Delivered warnings on my watch. But I have a similar issue where SMS messages were not being sent if your phone was off (and also not connected, obviously). Has this made a difference with anyone? The distinction IRL would be if you left your phone at home where it’s been left on verses if you’re out and your phone dies on you. If my phone is off, my sms messages from my watch are not being sent. But as soon as I turn my phone back on, they do get sent. I’m with AT&T is that’s relavent.
     
  16. Brookzy macrumors 601

    Brookzy

    Joined:
    May 30, 2010
    Location:
    UK
    #16
    Don’t worry it’s not a bug, that’s just how it is unfortunately:
     
  17. eagleglen macrumors 65816

    eagleglen

    Joined:
    Oct 2, 2009
    Location:
    Phoenix, AZ
    #17
    THANK YOU! I’ve spent a couple hours on the phone with Apple Support and reset my watch as new to try and solve this problem, all obviously to no avail. It’s disappointing they didn’t know this.
     
  18. Scott G. macrumors regular

    Joined:
    Nov 23, 2016
    Location:
    Amsterdam, NY
    #18
    Yea, but shouldn't it work if you have the LTE version of the watch? AT&T adds its own number to it..
     
  19. Brookzy macrumors 601

    Brookzy

    Joined:
    May 30, 2010
    Location:
    UK
    #19
    Even the LTE version can’t receive SMS when the phone is off. It’s explained in the full post including link.
     

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18 September 24, 2018