Smudging on HP Color LaserJet 5550

Discussion in 'Mac Accessories' started by MJedi, Oct 29, 2013.

  1. MJedi macrumors 6502a


    Dec 16, 2010
    Hello all,

    An HP Color LaserJet 5550 at work is making smudges on all printouts. I've already done some basic troubleshooting, but could not find the cause. When I printed the PQ Troubleshooting pages, all the pages were smudged, which probably rules out a bad toner cartridge. I've attached a picture of these pages. I suspect it's the image fuser kit, even though it shows it's at 49%. It might be the image transfer kit, but since the smudge happens at the exact same place, I doubt it. However, it's at 40%, so could that be the cause? I'm asking for confirmation from anyone who has experience with these printers, or other components I should check.

  2. chabig macrumors 601

    Sep 6, 2002

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