iPhone X Snap chat issue

Discussion in 'iPhone' started by Alexrat1996, Oct 4, 2018.

  1. Alexrat1996 macrumors 68040

    Alexrat1996

    Joined:
    Mar 29, 2015
    Location:
    Lehigh valley PA
    #1
    when my phone is in mute and someone sends me a snap video it’s doesnt plays sound.

    When it’s not on mute it works is this normal ?
     
  2. Lammy macrumors member

    Joined:
    Oct 27, 2013
    #3
    Your phone is on mute, so your audio is muted.
    If you hit one of the volume buttons it’ll start playing sound.
     
  3. Alexrat1996 thread starter macrumors 68040

    Alexrat1996

    Joined:
    Mar 29, 2015
    Location:
    Lehigh valley PA
    #4
    It’s working but not on messenger
     
  4. C DM macrumors Sandy Bridge

    Joined:
    Oct 17, 2011
    #5
    Why would you expect it to work any other way?
     
  5. Alexrat1996 thread starter macrumors 68040

    Alexrat1996

    Joined:
    Mar 29, 2015
    Location:
    Lehigh valley PA
    #6
    Got it work on snap

    But on Facebook messenger when I go live when phone in mute no sound will I have un mute my phone
     
  6. Jordan921 macrumors 601

    Jordan921

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    Jul 7, 2010
    Location:
    Bay Area
    #7
    Working as intended. If your mute switch is on why would you want sound to come through?
     
  7. Alexrat1996 thread starter macrumors 68040

    Alexrat1996

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    Mar 29, 2015
    Location:
    Lehigh valley PA
    #8
    On both apps
     
  8. C DM macrumors Sandy Bridge

    Joined:
    Oct 17, 2011
    #9
    If device is muted then isn't the expectation that there wouldn't be any sound? Isn't that the point of mute?
     
  9. Jordan921 macrumors 601

    Jordan921

    Joined:
    Jul 7, 2010
    Location:
    Bay Area
    #10
    Op doesn’t understand that. Weird that mute switch is used to mute any sound coming from the phone but OP still wants sound to come from the phone smh.
     
  10. akash.nu macrumors 604

    akash.nu

    Joined:
    May 26, 2016
    #11
    Snap chat is working fine. Messenger has a bug if it’s playing sound when muted.
     
  11. Lobwedgephil macrumors 601

    Lobwedgephil

    Joined:
    Apr 7, 2012
    #12
    Take phone off mute for sound, or press volume buttons for sound temporarily. The phone is working correctly, you just don't understand that.
     
  12. EM2013 macrumors 68000

    EM2013

    Joined:
    Sep 2, 2013
  13. akash.nu macrumors 604

    akash.nu

    Joined:
    May 26, 2016
    #14
    Having read OP’s messages again I’m actually confused now. Why’s he confused if both snap chat and messenger apps don’t play sound?!

    Initially I thought one plays but the other doesn’t.
     
  14. Steve121178 macrumors 601

    Steve121178

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    Apr 13, 2010
    Location:
    Bedfordshire, UK
    #15
    You learn something new every day.
     
  15. jona2125 macrumors 6502a

    Joined:
    Jul 12, 2010
    #16
    I’ve experienced it originally where the mute switched wasn’t configured as an option for apps to use it to determine sound output. I understand this is a “feature” and I’ll admit I don’t mind it since I have yet to unmute my iPhone’s in the last couple years but I can understand the confusion. The mute switch enabled doesn’t stop music, YouTube or other media from playing sound. Instagram doesn’t cut off sound because of the mute switch being on either, granted they have the option to not play sound until you tap but even with that off the mute switch doesn’t affect this. I think there should be a setting for this somewhere so the end user has control and not hidden to just the app developers. Snapchat is generally an intended use so it would be nice to have a defaulted choice to not have to fumble around trying to get sound back on. I’m aware just flipping the switch before playing a Snapchat is a simple fix but it’s not a true solution to this “feature”. Some apps don’t abide by this even though this whole thing was introduced to bring down disturbances in environments where surprise sounds could disrupt the user or others. There is no give on either end of this dilemma and still the only temporary fix is to make sure the volume is set to off through the control center, I’m hopeful for a default choice for this one day. If I missed it though please let me know it would be very useful.
     
  16. Newtons Apple macrumors Core

    Newtons Apple

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    Mar 12, 2014
    Location:
    Jacksonville, Florida

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16 October 4, 2018