Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.

MacRumors

macrumors bot
Original poster
Apr 12, 2001
65,679
34,299


Snapchat's support account today confirmed on Twitter that its latest App Store update, pushed less than one day ago, is causing widespread issues for users, specifically causing the app to crash a few seconds after launch.

General-Snapcaht-Apps-Feature-2.jpg

The latest App Store update, version 11.34.05.45, is listed as a normal update with bug fixes, but it has caused widespread crashes for users. Over the last few hours, Twitter has been bombarded with users reporting the issue, with no fix currently available. Snapchat, at the time of writing, has not yet pulled the update and says it is working on a fix. The fix will likely come in the form of a new App Store version.

Snapchat users on previous versions of Snapchat for iOS should be clear of any app crashes. For users impacted by the latest update, be sure to keep the app up to date by periodically checking the App Store for any updates or by enabling automatic App Store updates within Settings.

Update: Snapchat has released an updated version of its app on the App Store that solves the crashing bug.

Article Link: Snapchat Aware of Latest App Store Update Causing App Crash, Promises Fix Soon [Updated]
 
Last edited:

zorinlynx

macrumors G3
May 31, 2007
8,347
18,564
Florida, USA
One of the biggest annoyances about the App Store is the inability to roll back to the previous version of an app.

I don't understand why Apple hasn't implemented such basic functionality. There's no reason a bad update should inconvenience users any longer than it takes for them to hit "Downgrade".
 

JosephAW

macrumors 603
May 14, 2012
6,309
8,569
Not once in ten years have I ever found updating any app worth anything. The new version is never better, just different and usually worse in many respects. My motto: if you've got an app the works fine, DONT update it ever
Too bad there wasn’t a way to stop the app from showing in the update section. Unfortunately you can’t always stay at a version you like because of APPLE. Was using version 14 of tune-in radio and iOS 14.5 required I update and I would loose a lot of features I like. I was able to install version 17 as a compromise, version 20 is even more crippled.
I put version 14 on my iPad which runs iOS 12 and that works for me.
 

Kkspire

macrumors regular
May 19, 2016
225
708
Too bad there wasn’t a way to stop the app from showing in the update section. Unfortunately you can’t always stay at a version you like because of APPLE. Was using version 14 of tune-in radio and iOS 14.5 required I update and I would loose a lot of features I like. I was able to install version 17 as a compromise, version 20 is even more crippled.
I put version 14 on my iPad which runs iOS 12 and that works for me.
So blame Apple for the tune-in radio changes. Got it 😂
 

sw1tcher

macrumors 603
Jan 6, 2004
5,991
21,669

macbookfan

macrumors regular
Jun 17, 2008
117
128
One of the biggest annoyances about the App Store is the inability to roll back to the previous version of an app.

I don't understand why Apple hasn't implemented such basic functionality. There's no reason a bad update should inconvenience users any longer than it takes for them to hit "Downgrade".
This is because you are not a programmer I can tell.

when changing versions of an app many of its supporting file are also upgraded. Preference files, database, ect. Rolling backwards to an older app but having the new apps database could cause data loss.

Apple can give the developers the ability to roll back the app on their end let them make the correct engineering decision. However rolling back Snapchat may cause even worse issues.
 
  • Like
Reactions: bill38

mngdew

macrumors regular
Dec 12, 2015
231
222
California
One of the biggest annoyances about the App Store is the inability to roll back to the previous version of an app.

I don't understand why Apple hasn't implemented such basic functionality. There's no reason a bad update should inconvenience users any longer than it takes for them to hit "Downgrade".
Sideloading comes in handy in a situation like this.
 

neuropsychguy

macrumors 68030
Sep 29, 2008
2,678
6,634
People still use Snapchat in 2021?
More data: https://www.pewresearch.org/internet/2021/04/07/social-media-use-in-2021/

"Majorities of 18- to 29-year-olds say they use Instagram or Snapchat and about half say they use TikTok, with those on the younger end of this cohort – ages 18 to 24 – being especially likely to report using Instagram (76%), Snapchat (75%) or TikTok (55%)."

If you don't use Snapchat you are probably too 'old' for it. I don't use it and am too 'old' for it.
 

retrocool

macrumors member
Jan 29, 2004
48
46
Snapchat has updated the App Store? I'm not familiar with Snapchat, does it have it's own App Store? I thought Apple are forbidding this?
Yeah, I'm pretty sure they mean that the version of Snapchat available on the iOS app store has been updated. But what a weird way of putting it: "its latest App Store update" ... "a new App Store version"
 

6787872

Cancelled
May 6, 2021
710
2,539
This is because you are not a programmer I can tell.

when changing versions of an app many of its supporting file are also upgraded. Preference files, database, ect. Rolling backwards to an older app but having the new apps database could cause data loss.

Apple can give the developers the ability to roll back the app on their end let them make the correct engineering decision. However rolling back Snapchat may cause even worse issues.


Rollbacks are very basic things about pushing new code. There should be a mechanism to backup any supporting files. In either case, your point is moot since the developer remains in full control of the decision to rollback.

You're the one who doesn't sound like a programmer. If you are one, you must be fresh out of college or not very experienced.
 

coolfactor

macrumors 604
Jul 29, 2002
7,469
10,389
Vancouver, BC
Not once in ten years have I ever found updating any app worth anything. The new version is never better, just different and usually worse in many respects. My motto: if you've got an app the works fine, DONT update it ever

Terrible advice, sorry.

That might apply to _some_ apps, but definitely not all apps.
 
  • Angry
Reactions: Shirasaki
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.