Snow Leopard broke my Mac that I just got?

Discussion in 'Community Discussion' started by morgothaod, Sep 10, 2009.

  1. morgothaod macrumors regular

    Joined:
    Aug 26, 2009
    #1
    I put in Snow Leopard and followed the instructions. The bar said 45 minutes left and all of a sudden my mac made a noise and it appeared to have shut down. It started back up again and now the screen is black. When I touch the track pad, nothing happens. I still hear the cd rom drive scanning the disc. What happened? I had the power cord hooked up to it.
     
  2. jmann macrumors 604

    jmann

    Joined:
    Dec 8, 2007
    Location:
    bump on a log in a hole in the bottom of the sea
    #2
    Did you make a backup? I hope so. Just turn the computer off, hold "c" while booting and try reinstalling it.
     
  3. morgothaod thread starter macrumors regular

    Joined:
    Aug 26, 2009
    #3
    i turned it off and back on again. it loaded to a gray screen with an apple icon and the loading circle stayed on for a few minutes. then the screen turned black again. i hope i didn't waste $1300. i just got it today.
     

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