Snow Leopard DVD rejected

Discussion in 'Mac mini' started by keekl, Oct 1, 2010.

  1. keekl macrumors regular

    keekl

    Joined:
    Nov 9, 2008
    Location:
    PA
    #1
    I finally decided to upgrade to 10.6 and when I put in the disk it never reads it just kicks it back out. Computer info in sig. I don't use the dvd player, is it possible that it is dead?

    I did a restart and had all the apps off, wondering if I'm just doing something wrong.

    Thanks for your help:)
     
  2. robbieduncan Moderator emeritus

    robbieduncan

    Joined:
    Jul 24, 2002
    Location:
    London
    #2
    Is it a retail DVD? Or a restore DVD (grey) that shipped with a Mac?
     
  3. grapes911 Moderator emeritus

    grapes911

    Joined:
    Jul 28, 2003
    Location:
    Citizens Bank Park
    #3
    Pop a DVD in an see if the drive works. Is this a retail DVD or did it come with another computer?
     
  4. keekl thread starter macrumors regular

    keekl

    Joined:
    Nov 9, 2008
    Location:
    PA
    #4
    I opened the dvd player app and put in a regular dvd but it treated it just the same as the SL disk.


    Yeah it's a brand new disk from the store this morning.
     
  5. grapes911 Moderator emeritus

    grapes911

    Joined:
    Jul 28, 2003
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    Citizens Bank Park
  6. keekl thread starter macrumors regular

    keekl

    Joined:
    Nov 9, 2008
    Location:
    PA
  7. robbieduncan Moderator emeritus

    robbieduncan

    Joined:
    Jul 24, 2002
    Location:
    London
    #7
    Different laser :(
     
  8. keekl thread starter macrumors regular

    keekl

    Joined:
    Nov 9, 2008
    Location:
    PA
    #8
    Ah, figures.

    There is no other way to check other than it just works or it doesn't?

    Alternatives sound like take it to store for upgrade :)rolleyes:) or use an external dvd drive?
     
  9. keekl thread starter macrumors regular

    keekl

    Joined:
    Nov 9, 2008
    Location:
    PA
    #9
    I searched through some "External DVD" threads, read up a bit, went out and picked up a drive (I/O Magic 8X), plugged it in and it works perfectly ~ ready to update.:D
     
  10. keekl thread starter macrumors regular

    keekl

    Joined:
    Nov 9, 2008
    Location:
    PA
    #10
    "the application install mac os x cannot be used from this volume"

    Not sure what the problem is~~dvd drive works, plays a dvd movie I put in, shows the opening screen for 10.6 but when I double click install the screen below is what I get. I've been googling around but some say I need a powered USB hub and another say it's a permissions thing...:confused:

    ***
    I'll take this problem over to the OS X threads.
     

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  11. msaxman macrumors newbie

    Joined:
    Oct 2, 2010
    #11
    Optical Disc Rejection

    I went through 4 Mac Minis that had this problem. They would not accept the discs most of the time, then they might or might not. Unpredictable. I spent many hours on the phone with Apple. Finally, someone offered me an "appeasement" upgrade of a new 3.06 Mghz iMac. I accepted after a month and a half of huge headaches. I've had two previous Mac Minis and many Apple computers but never this many problems. It's like a toaster that won't accept bread. The iMac is cool tho I not too sure about Snow Leopard yet. Many things crash.
     

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