Snow Leopard Installation Errors (?)

[u962849]

Hi, I'm trying to install Snow Leopard on my Macbook (13" 2009). Before I can even agree to the terms and conditions, the installer throws up a message saying "Mac OS X Snow Leopard cannot be installed on this computer.". As far as I know my computer meets the requirements (intel processor, dvd drive, 1gb ram, apple supplied video card etc).

I called the Mac helpline and they had no idea and advised me to take it to the nearest "Genius" store (using the term loosely). Before I give those jokers ago I thought I'd see if anyone here could help me.

Thanks a heap for your time.

 

[u962849]

Okay, so i started in single user mode, checked the HD and everything is fine. Still no joy. Suggestions?

 

[old-wiz]

The message "..cannot be installed on this computer" usually means you are trying to use an grey install disk from a different model Mac. The grey disks are model specific, ie a specific iMac model, and will not install on a different system model.

Where did you get the disk?

You probably need either the retail OSx disk (black), or an install disk that's for your system.