Snow Leopard Mail Attachment Problem

Discussion in 'macOS' started by ClassicBean, Sep 1, 2009.

  1. ClassicBean macrumors 6502a

    Jun 20, 2004
    I'm having a problem with Apple Mail. It won't let me open .doc attachments in a compose window, yet I can open .docx attachments without issue.

    For example, when I compose a new message and attach a document, I like to double click the attachment within the message to confirm that I'm sending the right file to my client.

    With 10.5, this wasn't an issue. Everything opened as expected.

    But with 10.6, I get an error message that says "Mail was unable to save the attachment "file_name" to disk. Verify that your downloads folder exists and is writable."

    Again, this is ONLY happening with .doc files and it happens no matter which account in Mail I choose to send from. Any ideas?

    Attached Files:

  2. ehdesign macrumors newbie

    Sep 2, 2009
  3. netnothing macrumors 68040


    Mar 13, 2007
    Same problem here. Works with .xls files.....not with .doc files.

    Very odd!

  4. tbfinn macrumors newbie

    Sep 6, 2009
    Gold Coast, Australia
    Mail attachments

    I'm having the same problem but only with some .doc files, not all. As far as I can tell, there's no identifiable difference between those it will accept and those it won't.
    When I send the e-mail and the problem attachment, the recipient is able to open the attachment without any difficulty.
  5. RobT macrumors 6502a


    Dec 20, 2007
    Ohio, USA

    Me too on this since SL.

    Apple discussion boards have it represented as well. Seems like a bug experienced by many that needs squashed.

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