Snow Leopard, Pages 08 and .doc files

Discussion in 'Mac Basics and Help' started by JavaWizKid, Oct 13, 2009.

  1. JavaWizKid macrumors 6502a

    Sep 18, 2008
    I upgraded to Snow Leopard using the upgrade option and everything is running smoothly. However, I recently discovered I can no longer open .doc files in Pages 08. The .doc file isn't corrupt as it opens with MS Word no problem. It errors: The document "thisdoc.doc" couldn't be opened. I tried reinstalling iWork 08 and now I'm stuck on 3.01 as Software Update seems to think it's up to date :s Any suggestions? Is my only resort to reinstalling fresh Snow Leopard?
  2. PeggyD macrumors 6502a

    Jan 9, 2007
    Covington, WA, USA
    Many users are finding problems with the iWork apps in Snow Leopard due to not having the latest updates as of the September 28 installed. For iWork '08 that is Pages 3.0.3 & Numbers 1.0.3. For iWork '09 it's Pages 4.0.2 & Numbers 2.0.2. iWork '09 has since had update 3. I don't use Keynote, but it should also be updated. If you're not running the latest versions & Software Update says your software is up to date, make sure the applications are where the installer initially put them. The updaters are very picky. If the location is not where the updater is programmed to look or if the folder doesn't have the name the updater looks for, it will not work. The applications cannot be renamed or moved. They must be in the iWork '08 or iWork '09 folder in Applications. That iWork folder must be named iWork '08 or iWork '09. If it doesn't have the '08 or '09 Software Update won't find them & the updaters won't work.


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