I placed an order on the Singapore Apple Online Store using my new MBP's Serial Number, which qualified properly for the Snow Leopard Up-to-date program. However, I just found out that I'm going to the States during September and so cancelled my order and now want to qualify my system again to ship the SL up-to-date box to the States instead. The system now says that my SN has already been qualified. How can I 'unqualify' it? Also, what will actually ship with the up-to-date kit. Is it a whole bootable retail DVD just like if you buy it for $29? Thanks.