Snow Leopard Up2Date Problem

why are you trying to register now. Are you supposed to do it as soon as you get your computer? Shouldn't you just wait for snow leopard to come out?

 

I called Apple about this and that's exactly what you're supposed to do. Wait until SL comes out then do the up-to-date thing.

 

Well I ordered it right after my MBP arrived and it worked perfectly. My copy of SL is in my cart waiting to be delivered

 

Sure sounds cookie related.

Login to your machine as "Guest". Go to the link. I'll bet you can order it with no problem.

If so, delete the Apple store related cookie(s).

GOOD LUCK!

 

I tried this 5 times over the last 3 days and each time it showed an empty cart.
Well last night I went to order something from Apple and went I got to check out it listed SIX upgrades. I changed it to one and when I checked out it said I wasn't eligible because I had ordered it 6 times already.

Something whacky about that system.

 

I bought a qualifying mac from the online store last week and I get the same screen you do. It's broken or just hasn't been set up yet. Three months for me puts me at about September 20th. Lets see if this gets taken care of in the next 2 weeks. Lots of Apple employees are on vacation this week. Maybe the one who was setting this up will finish the job when he returns.

 

Use the Apple Retail Store option. Choose one store nearest to you and input your serial number and model. I tried with the online store and got the same empty cart. My $9.99 SL is now in my order list.

 

Thanks

I ordered my mac online and had the basket issue. After following the retail store option link i just put "Apple Store" in the store name and it verified my serial number successfully. Snow Leopard is now on its way to me for £7.95!