SO, am I eligible?

[jthesssin]

Just purchased a Late 2011 MacBook Pro 15" i7 from Goodwill.com. Pictures showed a blue screen.
I went ahead and bought it thinking if the HDD was bad, no big deal, since I was gonna replace with SSD anyway. (I already have the SSD and 16gb ready to go into once it gets here). my concern now, is the radeon graphics issue with some models needing to have the logic board replaced due to lead-free solder being used. I know some were eligible, but would it be to the original owner only? if I replace the drive and memory would it still be considered for the extended warranty replacement program? I am hoping the blue screen is just the HDD being messed up, but if it turns out to be the Logic board what do you think my chances are of getting the free repair?

 

[snaky69]

Any and all Apple warranties and recalls are tied to the machine, not the owner. You are eligible.

 

[jthesssin]

Any and all Apple warranties and recalls are tied to the machine, not the owner. You are eligible.

Thanks!

 

[snaky69]

Thanks!

Just reread you post. Your hard drive likely has nothing to do with that blue screen situation of yours. A dead hard drive doesn't cause blue screens, especially not on a Mac (the blue screen of death is a Windows thing).

 

[CoastalOR]

In case you do not already have it, here is the link to the repair extension program:
https://www.apple.com/support/macbookpro-videoissues/

 

[jthesssin]

well, got the MacBook pro in today.
Installed my SSD and 16Gb Memory and after doing the NVRAM and SMC reset, I get this:
Tiny little red lines across the entire display

Would this be the issue everyone is having with these? Since I am not the original owner, am I still eligible?

And to coastalOR, thanks for the Link!!!

 

[Gav2k]

The issue presents in many ways. But the main point is your eligible. Take it into an Apple Store or call apple care and arrange it be collected.

well, got the MacBook pro in today.
Installed my SSD and 16Gb Memory and after doing the NVRAM and SMC reset, I get this:
Tiny little red lines across the entire display

Would this be the issue everyone is having with these? Since I am not the original owner, am I still eligible?

And to coastalOR, thanks for the Link!!!

 

[CoastalOR]

well, got the MacBook pro in today.
Installed my SSD and 16Gb Memory and after doing the NVRAM and SMC reset, I get this:
Tiny little red lines across the entire display
Would this be the issue everyone is having with these? Since I am not the original owner, am I still eligible?
And to coastalOR, thanks for the Link!!!

The horizontal lines are the exact same initial symptoms I had when my dGPU failed on my 2011 MBP. A day later it would not boot at all. As you might see in my sig Apple repaired my MBP very quickly under the video repair extension program.

 

[jthesssin]

The issue presents in many ways. But the main point is your eligible. Take it into an Apple Store or call apple care and arrange it be collected.

Already setup the Genius appointment for Saturday ;-) Now i just have to hope they don't blame it on the SSD or the upgraded memory although both are Apple certified!

 

[CoastalOR]

Already setup the Genius appointment for Saturday ;-) Now i just have to hope they don't blame it on the SSD or the upgraded memory although both are Apple certified!

I had a SSD and 16 GB aftermarket items installed and there was not a problem. The only reason there might be an issue is if they detect a problem with one or the other during their diagnostics.

 

[jthesssin]

I had a SSD and 16 GB aftermarket items installed and there was not a problem. The only reason there might be an issue is if they detect a problem with one or the other during their diagnostics.

Thankfully, she just passed a 2 hour diagnostics test with no reported issues.
Battery has 1140 cycles on it, but still has over 85% capacity.
All in all, I think for only spending $170 for the laptop, and $260 for the SSD and Memory, it will serve me well!
Thanks for all the assists Gents!

 

[snaky69]

well, got the MacBook pro in today.
Installed my SSD and 16Gb Memory and after doing the NVRAM and SMC reset, I get this:
Tiny little red lines across the entire display

Would this be the issue everyone is having with these? Since I am not the original owner, am I still eligible?

And to coastalOR, thanks for the Link!!!

You're no less eligible than the first time you asked. The warranty is attached to the machine's serial number, not to the owner, as previously mentioned.

 

[simonsi]

Thankfully, she just passed a 2 hour diagnostics test with no reported issues.
Battery has 1140 cycles on it, but still has over 85% capacity.
All in all, I think for only spending $170 for the laptop, and $260 for the SSD and Memory, it will serve me well!
Thanks for all the assists Gents!

Did they repair the graphics problem or just run tests?

 

[jthesssin]

Did they repair the graphics problem or just run tests?

it was I who ran the diagnostics....
I just ran the Option D diagnostics and selected extended tests to really task it.
Fans spent most of their time at 3400+RPM and the logic board surface temp hit a max of 186 degrees. (measured with a FLIR thermal camera)

 

[jthesssin]

You're no less eligible than the first time you asked. The warranty is attached to the machine's serial number, not to the owner, as previously mentioned.

My sincerest apologies on my error in forgetting that I had previously asked.
Please forgive....

 

[simonsi]

it was I who ran the diagnostics....

Well it still needs to go in, you have seen the graphics issue, self-healing isn't installed on those machines so you need to get it repaired before the Apple program ends/is withdrawn etc...

 

[jthesssin]

Well it still needs to go in, you have seen the graphics issue, self-healing isn't installed on those machines so you need to get it repaired before the Apple program ends/is withdrawn etc...

Yeah, I took like 20 photos and 2-3 mini vids to show the Genius what it is doing.... I loaded up Deus Ex: Human Evolution trying to raise the temps to see if I could reproduce the flickering on demand in case they wanna see it in action