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So Apple gave me a replacement...

tymaster50

tymaster50

Suspended
Original poster
Oct 3, 2012
2,833
58
Oregon
Turns out my phone was buggy but the battery status was okay. It just crashed a lot, specifically springboard, Genius said that it was because I only had 1.4gb of space left (??????). Was just going to restore the phone at first (useless as I had done it 3 times already) then the phone shut off in the middle of it so he decided to save time and just swap it.

He was a great guy, I think he actually wanted to give me a new phone, so glad that he didn't inspect mine lol.

I believe the bending problem came from my phone being in the heating container at the ghost armor a few feet away. knowing how soft the materials are it was kind of a stupid idea but hey it's always nice to have a fresh start!
 
MJD Dawg said:
Really? You needed to start three threads in the last couple of days for the exact same thing?

Bravo.
Click to expand...

Does it bother you that much that there are 3 parts to the story and that some people don't want to read through 100+ posts?
 
TRMC13 said:
It bothers me. It's confusing.
Click to expand...

https://forums.macrumors.com/threads/1473569/ - part 1
https://forums.macrumors.com/threads/1475089/ - part 2
and this is part 3
rough summary: my phone turns up slightly bent, enough to be slightly noticeable and not sit flat on a flat surface, I call the ac+ rep and she says it is considered user damage and is now out of warranty. I schedule an appointment and knowing they wouldn't replace it due to an obvious manufacturing defect for free I talk about some of its battery issues. They run some tests and find the battery level is normal but it has an abnormal amount of crashing, they restore the phone and it shuts off in the middle of it, he deactivates the phone and comes back out and hands me a replacement then activates that, I get free replacement due to hardware problems. The end.
 
I find it interesting that your original complaint was the bending issue rather than the crashing issue. You're lucky that it croaked at the store. Kept you from having to make something up like you were talking about in Parts 1 & 2.
 
tymaster50 said:
https://forums.macrumors.com/threads/1473569/ - part 1
https://forums.macrumors.com/threads/1475089/ - part 2
and this is part 3
rough summary: my phone turns up slightly bent, enough to be slightly noticeable and not sit flat on a flat surface, I call the ac+ rep and she says it is considered user damage and is now out of warranty. I schedule an appointment and knowing they wouldn't replace it due to an obvious manufacturing defect for free I talk about some of its battery issues. They run some tests and find the battery level is normal but it has an abnormal amount of crashing, they restore the phone and it shuts off in the middle of it, he deactivates the phone and comes back out and hands me a replacement then activates that, I get free replacement due to hardware problems. The end.
Click to expand...

Your summary should mention that you actually had the phone for a while, had no apparent issues, were critical of other posters who had issues with their phones for being whiners, "something" then happened to your phone after which you noticed your phone was bent, then you created a thread asking how you could lie to Apple to make them want to give you a new replacement. It wasn't three separate stories...it was the same damn story. Now I feel better.
 
lelisa13p said:
I find it interesting that your original complaint was the bending issue rather than the crashing issue. You're lucky that it croaked at the store. Kept you from having to make something up like you were talking about in Parts 1 & 2.
Click to expand...

I am lucky, I never even noticed it crash tbh, apparently it was running sluggish compared to the average speed. I wasn't really trying to pay $50 for a bend though, I was kinda hoping he wouldn't notice it. the iPhone 5 completely satisfied me then I realized when he told me that, it can actually get better, I was like :O.

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MJD Dawg said:
Your summary should mention that you actually had the phone for a while, had no apparent issues, were critical of other posters who had issues with their phones for being whiners, "something" then happened to your phone after which you noticed your phone was bent, then you created a thread asking how you could lie to Apple to make them want to give you a new replacement. It wasn't three separate stories...it was the same damn story. Now I feel better.
Click to expand...

a whiner for having a tiny scratch. I have a damn bend in the phone and it wasn't even the only cosmetic defect, I too also had a nice in the back, slightly off colored screen, scratched apple sign, and dirt accumulating in the sides which I beared with because it wasn't worth it. I go to the apple store to get a replacement because apparently phones bend in loose-fitting jeans now and it turns out that there was something actually wrong with my phone so nothing was lost. Feel better

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and it was probably caused by it being in a heating container at the ghost armor kiosk... right across from the apple store
 
lelisa13p said:
What is a heating container? (Real question, not snark.)
Click to expand...

they spray your phone, put the pieces on, then put it in this container that radiates heat so it can dry quicker. For some reason I think this played a part in my phone being bent near the volume buttons, that's a weak area anyway, or so I've heard.
 
tymaster50 said:
https://forums.macrumors.com/threads/1473569/ - part 1
https://forums.macrumors.com/threads/1475089/ - part 2
and this is part 3
rough summary: my phone turns up slightly bent, enough to be slightly noticeable and not sit flat on a flat surface, I call the ac+ rep and she says it is considered user damage and is now out of warranty. I schedule an appointment and knowing they wouldn't replace it due to an obvious manufacturing defect for free I talk about some of its battery issues. They run some tests and find the battery level is normal but it has an abnormal amount of crashing, they restore the phone and it shuts off in the middle of it, he deactivates the phone and comes back out and hands me a replacement then activates that, I get free replacement due to hardware problems. The end.
Click to expand...

Ohhhh, you're the one with the non-existant "bend" as shown by the posted pics and then lied about issues to get a new phone. I remember you.
 
Eh it's for reasons like this that sometimes I wish Apple was more a dick company. People F up their phones then they think they deserve to get a new one for free. Apple being the great company it is does it and hence makes it harder for others to return phones for real warranty issues. Oh well such is life. You are very lucky Apple gave you a free replacement when AC+ over the phone had already deemed you didn't deserve one. Here's hoping the same thing happens again after 30 days.
 
VandyChem2009 said:
Eh it's for reasons like this that sometimes I wish Apple was more a dick company. People F up their phones then they think they deserve to get a new one for free. Apple being the great company it is does it and hence makes it harder for others to return phones for real warranty issues. Oh well such is life. You are very lucky Apple gave you a free replacement when AC+ over the phone had already deemed you didn't deserve one. Here's hoping the same thing happens again after 30 days.
Click to expand...

Yep I mean they totally didn't expect phones to bend when they used a weaker material, it's totally self-caused from putting it in loose fitting pockets. Now I'm going to need an iPocket to carry my phone in to prevent scuffs, scratches, screen shattering, and other problems. Oh and it loses warranty if you wash it.
 
tymaster50 said:
they spray your phone, put the pieces on, then put it in this container that radiates heat so it can dry quicker.
Click to expand...


The Ghost Armor drying boxes don't radiate heat. Is just forced air using a bunch of high velocity fans.

So no, your phone wasn't cooked and it probably had nothing to do with your iPhone bending.
 
TRMC13 said:
Ohhhh, you're the one with the non-existant "bend" as shown by the posted pics and then lied about issues to get a new phone. I remember you.
Click to expand...

Bingo.

Since the iPhone 5 Release the forum has been over run with nutters.
And now the iPad forum is getting it with it. This place is becoming harder and harder to enjoy.
 
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