I secured a 128GB Rose Gold iPhone for my wife last night through the Apple online reservation system and when I went to the store to pick it up, I decided to check out the Apple Watches. To my surprise, all the watches on display did not have Watch OS2 on them and the sales people were completely uninformed regarding their operation and settings. This was a completely different experience from years past and the high standard of excellence Apple has always portrayed! This was a pretty big store in an upscale mall. I have been going to this store for 8 years.