so, guess how I found out the trackpad is glass

Discussion in 'MacBook Pro' started by Sgtarky, Oct 25, 2012.

  1. Sgtarky macrumors regular

    Joined:
    Dec 24, 2011
    #1
    my barely 1 month mbp has a cracked trackpad. I set it off my bed on to the floor, the power brick followed and landed on the trackpad. still works but looks gnarly. debating on repairing or just leaving it as is. If I were to replace it do you think it would void my warranty? I seen that one place is offers 110 dollars to replace supposedly a 1 day turn around. I am pretty good at taking laptops apart and would probably do it myself. I am sure the apple store would want 300 to do it.
     
  2. Jessica Lares macrumors G3

    Jessica Lares

    Joined:
    Oct 31, 2009
    Location:
    Near Dallas, Texas, USA
    #2
    It's much better to take it into Apple, especially since it's only a month old.

    And do it, because Apple specifically advertises that if your computer falls down for whatever reason, your charger is just supposed to pop off and stay put. That's the whole reason of MagSafe.
     
  3. Krazy Bill macrumors 68030

    Krazy Bill

    Joined:
    Dec 21, 2011
    #3
    Wow. So it's Apple's fault?
     
  4. sweetbrat macrumors 65816

    sweetbrat

    Joined:
    Jun 17, 2009
    Location:
    Redford, MI
    #4
    The Magsafe is supposed to disconnect if, for instance, someone trips over the cord. It disconnects when there is sudden force applied. If someone is just casually moving the computer, there is no sudden force, thus the Magsafe wouldn't disconnect. The OP didn't say the computer fell, but that he/she "set it off to the side." That's not a situation in which the adapter should disconnect.

    OP, I'd probably take it to Apple. You might get lucky and they'll take pity on you and fix it under warranty. It's at least worth checking out, but I wouldn't count on it.
     
  5. nitromac macrumors 6502

    Joined:
    Jul 29, 2012
    Location:
    US
    #5
    Just lie about whatever happened to win your case.

    Seriously. They're not going to know and it's not like they need your honesty money.
     
  6. sweetbrat macrumors 65816

    sweetbrat

    Joined:
    Jun 17, 2009
    Location:
    Redford, MI
    #6
    Right, because whether or not you're honest about something should depend entirely on how rich or poor the person is that you're contemplating lying to. I love arguments like that. :rolleyes:
     
  7. Jessica Lares macrumors G3

    Jessica Lares

    Joined:
    Oct 31, 2009
    Location:
    Near Dallas, Texas, USA
    #7
    He said the cord followed, which in most cases isn't supposed to happen. We're talking about a cord with a pretty big block hanging off it. Depending on how far away it is, it's going to pull the adapter off the machine. Mine does that all the time and I also keep it on my bed.

    You don't have to go into detail, but don't lie about it.
     
  8. Sgtarky thread starter macrumors regular

    Joined:
    Dec 24, 2011
    #8
    I dont really expect them to repair it under warranty. I guess If I had researched this computer more I wouldve known it was glass and had been far more careful. what is the reason it is glass? My only guess is , I use touchpads alot with my laptops, on pc's you can tell it usually rubs the paint off.

    ----------

    it doesnt fall off when you place it on the floor. And it was only about 18 inches.
     
  9. chrfr macrumors 603

    Joined:
    Jul 11, 2009
    #9
    Even the earlier Mac laptops with plastic trackpads felt awful after a bit of use. The glass one holds up much better to normal use, and doesnt feel worn out or sticky. Overall, I find the glass surface to be a huge improvement.
     
  10. Sgtarky thread starter macrumors regular

    Joined:
    Dec 24, 2011
    #10
    yeah i like the feel of it.
     
  11. nitromac macrumors 6502

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    Jul 29, 2012
    Location:
    US
    #11
    Just trying to help the guy save $300. On a ****ing trackpad.
     
  12. chrisperro macrumors 6502

    chrisperro

    Joined:
    Oct 24, 2009
    Location:
    canada
    #12
    just go to the store and tell them what happened,you have nothing to loose.
    i ordered a trackpad from ebay for my late 2009 on ebay for 25$ new from china and still working fine after 3 months.
     
  13. Sgtarky thread starter macrumors regular

    Joined:
    Dec 24, 2011
    #13
    might try that. thing is tho I am in classes and have to do online stuff at night. I hope it is something they can fix in a day
     
  14. blueroom macrumors 603

    blueroom

    Joined:
    Feb 15, 2009
    Location:
    Toronto, Canada
    #14
    Just had my trackpad replaced at an Apple Store.

    Trackpad $53, labour $39 would have been the cost but lucky for me it was replaced under AppleCare.

    DIY could void any remaining warranty.
     
  15. heisenberg123 macrumors 603

    heisenberg123

    Joined:
    Oct 31, 2010
    Location:
    Hamilton, Ontario
    #15
    i could of told you it was glass without that drop test :D

    sorry to kid, i would pay the apple price to make sure it was done right, unless of course you can take these things apart and put back to gether.

    ----------

    thats pretty cheap, cheaper than replacing a battery
     
  16. blueroom macrumors 603

    blueroom

    Joined:
    Feb 15, 2009
    Location:
    Toronto, Canada
    #16
    Battery is $120 for a 2010 MBP

    SuperDrive is $125 for an iMac (plus $39 labour)

    The SuperDrives used to be much more.
     
  17. Mrbobb macrumors 601

    Joined:
    Aug 27, 2012
    #17

    Went into Frys to look at the new MagSafe2 and I couldn't pull the thing out! Sum1 says Magsafe2 has to be pulled up or down but it won't come off sideways? :eek:

    My current old L MagSafe has come off on me multiple times already, doing its job, luv it.
     
  18. Sgtarky thread starter macrumors regular

    Joined:
    Dec 24, 2011
    #18
    well I went to apple store. 90 bucks. I might just pay for it, they can replace it on a Sunday. I do have some 3rd party protection plan but I dont know how they do it and I am sure I would be with out my computer for a week.
     
  19. Sgtarky thread starter macrumors regular

    Joined:
    Dec 24, 2011
    #19
    well I had the trackpad repaired Sunday. My third party insurance will pay for the repair. 90 dollars. unfortunately when I took it home, used it a bit and rebooted it, it failed to boot into Mac0s, I was able to go into Windows. sadly I didn't have time machine setup. I took it back to Apple store and they determined the hard drive is bad and they will fix it. kinda wired this coincidence happened.
     

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